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Update repository: rel50. In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://confluence.wildix.com/x/ToBtB

Other changelogs: https://www.wildix.com/new-releases-and-updates/

...

Warning

Starting from April 04, WMS Stable version 5.04.20220309.1 will be gradually available according to the schedule presented below:

  • April 04: upgrade available for the PBXs related* to the UK, the Netherlands, Estonia, Finland, Denmark, Sweden, India, Australia
  • April 06: United States, Canada, Latin America
  • April 11: Germany, Austria, Switzerland
  • April 13: Italy
  • April 15: France, Belgium, Spain

*Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer.

If you want to try the version right away, before the official rollout, you can use rel50rc repository to manually update your PBXs.

WMS Release Candidate Version 5.04.20220309.1 Date: 10 March 2022

New Features

...

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-12290] - wms: extended Personal settings API by adding possibility to receive and process Collaboration Contact center tab settings

Updated endpoints: 

  • GET /api/v1/Personal/settings/
  • PUT /api/v1/Personal/settings/

[WMS-12539], [WMS-13172] - col: added possibility to create multilevel hierarchy of Departments and display them in a tree view on the Colleagues tab in Collaboration

  • The Colleagues tab now shows only the list of Departments
  • If user’s Department field in WMS is empty, Group name is automatically used as Department after the upgrade. This doesn’t apply to imported users, their Department fields remain empty.
  • In case there isn’t a single Department filled out in WMS, the Colleagues tab displays only one section - “All”.

How-to:

When adding/ editing a user in WMS -> Users (or in case of user import via a CSV file), indicate the Department path using the separator “/” in the Department field. For example:

Department: Level1/Level2/Level3/Level4 

Notes:

  1. If the Department name contains “/” it should be replaced with another character. It is also recommended to replace long names with shorter ones.
  2. Users that don’t belong to any Department are added to the section Other on the Colleagues tab.
  3. If you want to change the default separator to another character, edit the following parameter in the /rw2/etc/env.custom.ini file:
    DEPARTMENTS_TREE_SEPARATOR=/
  4. By default, only people added to Colleagues (roster) are shown. To have all users displayed, add the following line to the /rw2/etc/env.custom.ini file:
    COLLABORATION_SHOW_ALL_COLLEAGUES=true

Current limitations:

  • The presence of users that are not added to the roster is not available.
  • It may take up to 10 minutes to apply changes in the Departments tree, enabling/ disabling the functionality, etc.

[WMS-12726] - wms: added a new API endpoint that returns groups or departments with user extensions in a tree view

New API endpoint:

GET /api/v1/departments - get a list of groups

[WP-155] - dev: added possibility to disable speaker mode on WorkForce via custom provisioning parameter

How-to:

Add the following parameter to [wildixp2] section in /rw2/etc/provision.conf file:

SpeakerDisable

Available values:

  • SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
  • SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
  • SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

API endpoints for SIP trunks:

  • GET /api/v1/Trunks/Sip/ - Get a list of SIP trunks
  • POST /api/v1/Trunks/Sip/ - Create a SIP trunk
  • PUT /api/v1/Trunks/Sip/{id} - Update a SIP trunk by id
  • DELETE /api/v1/Trunks/Sip/{id} - Delete a SIP trunk by id

API endpoints for PSTN trunks:

  • GET /api/v1/Trunks/Pstn/ - Get a list of PSTN trunks
  • POST /api/v1/Trunks/Pstn/ - Create a PSTN trunk
  • PUT /api/v1/Trunks/Pstn/{id} - Update a PSTN trunk by id
  • DELETE /api/v1/Trunks/Pstn/{id} - Delete a PSTN trunk by id

[WMS-9772] - wms: made improvements in WMS -> Trunks -> Pricelists section

  • Improved user interface (including buttons and the Import window)
  • For import, if the imported pricelist contains errors, made it clearer which data is invalid

[WMS-9774] - wms: improved interface of Trunks page in WMS:

In SIP, BRI/ PRI, and GSM/UMTS sections:

  • changed + and - buttons to Add and Delete
  • displayed information on how many entries are shown
  • changed design of the tables and Edit windows
  • in the window for editing trunk, added the title of the trunk

[WMS-10888] - sys: added an option to enable remote music on hold to be played instead of the local one for external calls

This option fixes an issue when an external callee put a call on hold and a caller heard the PBX music on hold instead of the callee's.

To enable the option:

  1. Go to WMS -> Trunks -> Trunk tab -> choose trunk and click Edit
  2. On the Edit trunk window click Advanced and tick the checkbox Play remote MoH

Requirement:

  • Make sure the Support Refer and Hold option in Advanced settings is enabled, otherwise Play remote MoH won’t work.

[WMS-11389] - sys: removed VPN tunnel usage from WMS network logic (in WMS 5.03 it was used for backward compatibility to work with PBXs with WMS 5.02 or older)

After upgrade to WMS 5.04 all PBXs of WMS network have to be upgraded to WMS 5WMS 5.04.20220304.2

[WMS-11786] - sys: updated RTPengine to the latest version for improved stability

[WMS-11855] - x-ca: added possibility to deactivate x-caracal on the WMS side

How-to:

  1. Go to WMS -> Settings -> PBX -> Integrations -> Analytics tab
  2. Disable the checkbox in front of x-caracal -> Enabled, click Save and confirm

Note: Deactivating the service deletes both x-caracal and all its data.

[WMS-11979] - dev: added possibility to control duration of the delay before answering a call on W04FXO r3 via custom provisioning parameter

How-to:

  • Add the following parameter to the /rw2/etc/provision.conf file: DelayAfterOffhook = 1-255

Note:

  • The parameter is only applicable to [wildixfxo3] section

[WMS-12003] - wms: improved import of users, displaying the list of users that will be added, updated, or removed

[WMS-12115] - wms: made some improvements to x-caracal activation process on Virtual PBX, which include: 1) display of error messages in case the fields were filled out incorrectly, e.g. unsupported characters used 2) Database Name field added

[WMS-12123] - wms: added new API endpoints to manage failover PBX or remove a PBX in a WMS Network

API endpoints:

  • [PUT] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to edit the failover PBX
  • [DELETE] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to remove a PBX

Note:

  • These actions can be performed only on main PBX and only by an admin.

Also added the parameters “version” and “failover” to the existing API endpoint ​​[GET] http://<pbxHost>/api/v1/network/pbxes response.

[WMS-12192] - wms: added support for online streaming of mp3 http/ https sources as Music on hold class in Call groups

How-to:

  1. Add the following parameters to the file /rw2/etc/callweaver/musiconhold-stream.conf, where "http://stream.104.6rtl.com/rtl-live/mp3-192" is your stream source:
    • [radio]
    • mode=custom
    • application=/usr/sbin/cw_play_http_stream.sh http://stream.104.6rtl.com/rtl-live/mp3-192
  2. Run the command:
  3. In Dialplan application Call group -> Music on hold class, select the option "radio"

Note: in case you have several streams, modify the parameter [radio] to [radio1]/[radio2]/ etc. in the config file and choose the corresponding option ("radio1", "radio2", etc.) in the Dialplan.

[WMS-12298] - wms: removed unused config files in WMS:

  • wms/wms-interface/rw2/etc/pbx/conference.conf
  • wms/wms-interface/rw2/etc/cdrview.ini
  • /rw2/etc/pbx/groupChat.conf

Their data was moved to the config file env.custom.ini, so relevant changes should be made in env.custom.ini.

[WMS-12322] - wms: added a notification in case the PBX engine failed to update license and it has to be reactivated manually

To reactivate license:

  • Go to WMS Settings -> Tools and utilities -> Activation / Licenses
  • Click Activate

[WMS-12497] - sys: added secure HTTP headers to WMS for an extra layer of security

[WMS-12514] - classound: added possibility to internationally send outgoing SMS via CLASSOUND for US/ Canadian and other country DIDs via hardcoded CURL request

Documentation: https://confluence.wildix.com/x/OISEB

[WMS-12522] - wms: added possibility to provide remote PBX domain name instead of PBX IP in sync_pbx script for failover sync configuration

Starting from WMS 5.03, SSH must be enabled on the Main PBX when Failover is activated.

[WMS-12590] - col: added sync of Outlook Cloud within Microsoft365 integration, which can be managed via Collaboration -> Settings -> Microsoft365 tab

Microsoft365 tab appears in Collaboration in case Microsoft365 integration is enabled in WMS Settings -> PBX -> Integrations. The tab includes the following options:

  • Status mapping: set the corresponding Collaboration status for each Outlook calendar status and enable/ disable the status message
  • Publish working hours
  • Hide status message of private events

Notes: 

  • On Windows, if both Outlook native app integration and Microsoft365 integration are used simultaneously, Microsoft365 has a higher priority, Collaboration syncs with Outlook Cloud, and Microsoft365 tab replaces the Outlook tab in Collaboration -> Settings.
  • On Collaboration native app and in case of teams4Wildix integration, sync with Outlook Cloud works, too.

[WMS-12831] - dev: added a new custom parameter for FXSR3 devices, that fixes a rare issue of a slow fax reception speed in US/Canada

How-to:

  • Add the following parameter to the [wildixfxs2] section of /rw2/etc/provision.conf file:
    ToneDetectByPeer=yes

To disable the parameter, change the parameter value to “no”.

By default, it is disabled.

Documentation: https://confluence.wildix.com/x/KQg8AQ

[WMS-12953] - wizy: made improvements so that music on hold is not played in Wizyconf conference room if PBX user who called the conference puts this call on hold

[WMS-12959] - sys: added possibility to disable Error Correction Mode (ECM) and set maximum/ minimum fax transmission speed

How-to:

Changes should be made in /etc/callweaver/res_fax_custom.conf.

ECM:

ECM is enabled by default. To disable it, add the following line in /etc/callweaver/res_fax_custom.conf:

ecm=no

Maximum Transmission Speed:

  • The default value is 14400
  • Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
  • To change the maximum transmission speed, change the following parameter in the /etc/callweaver/res_fax_custom.conf file:

maxrate=14400

Minimum Transmission Speed:

  • The default value is 2400
  • Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
  • To change the minimum transmission speed, change the following parameter in the configuration file:

minrate=2400

[WMS-12964] - sys: improved the quality of music on hold in cases when online streaming of mp3 from http/ https source is used for MoH

[WMS-13049] - wms: enabled wideband codec usage for all networks by default to improve audio quality and avoid no audio issue

Notes:

  • Wideband codec is forced for all devices (g711 always has higher priority compared to g729). If you want to enforce g729, this can be done via Dialplan configuration (Set application -> Codecs -> choose the preferred option).
  • With wideband codecs, the following priorities apply:
    1. opus
    2. alaw
    3. ulav
    4. g729
  • The following settings were removed from WMS -> PBX -> SIP-RTP interface:
    • Enable wideband codec usage for all networks
    • Networks where force usage of wideband codecs
    • Use TLS / SRTP for local devices (Hardware, Virtual PBX)
    • Enable wideband codec usage in LAN (Hardware, Virtual PBX)
  • To return to the previous behaviour, use the new custom provisioning parameter "WideNarrowbandUse" (only for general section).
    Possible values:
    WideNarrowbandUse=no / or not set: all devices use wideband codec and remote codecs priority
    WideNarrowbandUse=yes: previous behaviour remains: all devices use wideband codec priority or narrowband codec priority and remote codecs priority or local codecs priority
    Important: In case WideNarrowbandUse=yes, you need to add the following lines to etc/callweaver/sip-wideband.conf to set the parameters: --To Enable wideband codec usage for all networks forcewideband=yes disableautowideband=yes
  • To Enable wideband codec usage in LAN
    forcewideband=no
    disableautowideband=no
  • To set Networks where force usage of wideband codecs (i.e. for network 10.100.6.0/16)
    forcewideband=no
    disableautowideband=yes
    wideband=10.100.6.0/16

Provisioning Custom Settings documentation: https://confluence.wildix.com/x/KQg8AQ

[WMS-13078] - wms: added possibility to use special characters (“\”, “/”, “|”) in the Department field when using API functions PUT and POST for Colleagues, which provides opportunity of user import for PBX with multilevel Departments tree

[WMS-13138] - sys: updated SIP Proxy service to the latest stable version 5.5.3

[WMS-13219] - col: added Dark theme support for Collaboration

How-to:

  1. Go to Settings -> Personal
  2. Enable Dark theme

[WMS-13368] - sys: PBX engine stability improvements

[WMS-13399] - col: improved the logic of displaying link previews in Collaboration, by caching the data, to reduce load on the service in case of multiple links in the chat

Note: Cache lifetime is 1 day

[WMS-13461] - sys: enabled possibility to use Hold button on Collaboration mobile app for calls made via GSM and which are passing through PBX

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

[WMS-9651] - sys: fixed an issue of distorted audio in conference, if the conference was joined by Vision, SuperVision or WorkForce via feature code Conference and audio instructions

[WMS-10037] - col: fixed an issue in which DND/ Away status of users who used only WP devices was displayed incorrectly in Collaboration

[WMS-10210] - col: fixed an issue in which there was no audible ringing during an incoming call in Collaboration on Chrome, if user opened Collaboration for the first time and, without making any actions in Collaboration, switched to another tab 

In case the ringtone on incoming call is not played correctly, user is prompted to go to browser Settings -> open "Site settings" under the "lock" icon and change "Sound" permission to "Allow".

[WMS-11254] - sys: fixed an issue in which calls to Canary Islands were displayed with incorrect Call class in CDR-View

[WMS-11332] - col: fixed an issue when in some cases after the laptop woke up from sleep, user got an error message about another active session

[WMS-11530] - wms: fixed an issue, in which deleting a user caused incorrect analog port configuration of FXS gateways

[WMS-11817] - sys: fixed an issue with Dial by name feature, when in some cases if there were 2 people with the same first name and different last names and the called person’s last name contained a dash, the PBX identified the right person but dialled the other one

[WMS-11822] - x-ca: fixed several x-caracal issues in which:

  1. In Filter -> Select Queues not all groups available on the PBX were displayed
  2. User information in Setup -> Users was updated with a delay, depending on the number of users and the PBX load
  3. Name of the queue didn’t fit in the Queue column

[WMS-11864] - wizy: fixed an issue when in some cases there was a long response time when a user was creating a conference with 10 participants or more

[WMS-11987] - sys: fixed an issue in which cleanup_voicemails_and_recordings script failed to run if a wms backup was created without a host name

[WMS-12036] - sys: fixed an issue in which it was not possible to configure Failover by DNS for DaySaver

Check this guide for instructions: https://confluence.wildix.com/x/FYfZBQ.

[WMS-12038] - sys: fixed an issue with no audio in Collaboration during an outgoing call in case the called user was Away, the call was made to mobility and a caller heard an audio message before the call was answered; or in similar cases

[WMS-12091] - sys: fixed a rare issue of interrupted call in case of an incoming fax or after an attended transfer, which sometimes occurred on certain trunks

[WMS-12233] - wms: fixed an issue in which it was impossible to import more than 10000 contacts from Google after PBX upgrade to 5.03.20210910.1

[WMS-12245] - sys: fixed an issue with calls to a remote PBX in WMS Network being sent with 2-4 seconds delay

[WMS-12246] - sys: fixed an issue in which BLF keys on WP phones displayed incorrect status of users with no registered devices, which occurred after PBX reboot

[WMS-12258] - col: fixed an issue with saving a contact in the Phonebook because some special characters were not automatically removed from the contact’s phone number, pasted from another source

[WMS-12307] - sys: added a parameter that fixes an issue of FIAS Hotel integration (ASA PMS), in which it was impossible to make outgoing calls from rooms after check-in

How-to:

  • Add the following parameter to /etc/wildix/whoteld_manager_custom.conf: PostponeRE=true

Documentation about custom config parameters: https://confluence.wildix.com/x/0AiIAQ

[WMS-12350] - wms: fixed an occasional issue in which it was impossible to delete user in WMS in case the “Delete user data” checkbox was enabled and user had large amount of data in CDR-View

[WMS-12378] - sys: fixed an issue in which the record of outgoing call in Collaboration -> History contained extra information besides the called number or phonebook contact name when CompanyFlex trunk was used

[WMS-12498] - wms: fixed an issue in which auto-redirect from http to https in Collaboration didn’t work correctly

[WMS-12531] - wms: fixed an issue when it was impossible to set tags in Collaboration -> History if they contained 2 or more words with space at the beginning

[WMS-12532] - x-ca: fixed x-caracal Realtime report issues with:

  • Caller ID being displayed only in the 1st Queue
  • Max. wait time being not updated
  • columns being not matched if Agent status was off  
  • number of calls waiting in a queue being not updated if all Agents were paused

[WMS-12551] - sys: fixed an issue with FIAS Hotel integration (Protel PMS) in which room name was not updated after check-in in case of a WMS network where the PBX was a Client

[WMS-12567] - sys: fixed an issue with SMTP client infinite connection retries that caused high CPU load

[WMS-12638] - dev: fixed ringtones (ringback tone, dial tone, and busy tone) on FXS and FXO devices

[WMS-12658] - sys: fixed an issue with rsyslog being restarted by Monit Service Manager on large systems

[WMS-12712] - sys: fixed an issue of long login time (from several minutes to half an hour or more) on W-AIR handsets when assigning the handsets via 99 Feature Code on big W-AIR networks (with 60+ bases)

[WMS-12766] - wms: fixed an issue in case of large phonebooks (with 70k+ records) when entering a phone number in Collaboration Search field could lead to issues with calls and other operations on the PBX due to high load

[WMS-12774] - sys: fixed an issue in which missed calls notifications were sent not only to Call Group manager but also to the first user of CG

[WMS-12793] - sys: fixed user import issue in which information in the fields, not selected in the import settings, was erased on the PBX side if "Erase existing value if empty value is received (only for Fax, Office, Email, Mobile, Department, Image URL)" was enabled

[WMS-12802] - sys: fixed an issue with bad quality of voicemail transcription if user email was indicated instead of a number in "Go to voicemail" Dialplan Application

[WMS-12809] - sys: fixed a rare issue in which Call Group member was permanently put on pause

[WMS-12837] - col: fixed an issue in which sync of phonebooks from Microsoft365 was interrupted if there were more than 25k records, which could result in such issues as some users missing phonebooks in Collaboration or duplicate contacts in phonebooks

[WMS-12903] - wms: fixed an issue with the DIALBYNAME_PROMPT Global Dialplan variable in which the prompt containing space characters got broken as the spaces were completely removed after saving the variable, which reproduced in WMS 5.03 and 5.04

[WMS-12909] - sys: fixed a rare issue in which after PBX engine crash it was impossible to open and use Collaboration until the PBX engine was restarted

[WMS-12920], [WMS-13144], [WMS-13301], [WMS-13187]  - sys: fixed issues of PBX engine crash in some rare cases

[WMS-12940] - sys: fixed an issue in which completing an attended transfer on some Wildix phones required additional steps besides placing the receiver in case another user used call Pickup to intercept the call

[WMS-12962] - col: removed the “Close” button in CDR-View, which caused restart of Collaboration and call drops; CDR-View can be closed using the close icon (x)

[WMS-12965] - sys: fixed an issue in which after setting Time zone to US > Pacific-New in WMS, the W-AIR Base changed its country settings and time zone to Italian, affecting time on all registered handsets

[WMS-12975] - dev: fixed an issue in which Start phone displayed a blank Identities BLF key, in case the key was set up via User preferences on WMS

[WMS-12978] - sys: fixed an issue in which the option "6) Reset network settings" in WMS -> Terminal -> console menu didn’t work

[WMS-12980] - sys: fixed an issue in which the email with voicemail recording sent to user was in English despite a different PBX language, which occurred in case of an external call

[WMS-12987] - wms: fixed an issue in which changes of RTP port range in Settings SIP-RTP were not applied

[WMS-13057] - sys: fixed a rare issue in which SMS could not be sent due to memory leak in SMS daemon

[WMS-13098] - x-ca: fixed an issue in which x-caracal failed to display long time range reports (e.g. Agent Summary, Distribution) on highly loaded PBX

Note:

The following limits for maximum allowed days range were applied:

  • Less than 500K records - max 180 days
  • 500K - 700K records - max 120 days
  • 700K - 900K records - max 60 days
  • 900K and more - max 31 days

To set custom limit (for example 50 days), add the following parameter to /var/www/x-caracal/.env file:

MAX_ALLOWED_DAY_RANGE=50

[WMS-13157] - sys: fixed an issue of muted audio during a call and call drop after migration from Hardware PBX to Cloud PBX, caused by incorrect public IP configuration

[WMS-13161] - wms: fixed an issue when after accessing Wizyconf videoconference via a link in the same browser as Collaboration, user was not redirected from https://conference.wildix.com to the PBX domain

[WMS-13202] - dev: fixed an issue in which Static IP set before provisioning of W04FXO r3 changed to Default DHCP after restart of the provisioned gateway

[WMS-13243] - sys: fixed a rare issue of missing audio during a call between PBXs in the same WMS Network

[WMS-13279] - sys: fixed a rare issue of voicemail message loss in case of high load and if Call Group notifications manager was enabled

[WMS-13297] - sys: fixed a rare issue of PBX engine deadlock

[WMS-13420] - sys: fixed some rare provisioning and Dialplan issues, which could lead to incorrect work of voicemail and user statuses

[WMS-13427] -  sys  sys: fixed an issue of dropped calls via VoIP operator Netiwan

[WMS-13504] - sys: fixed an issue in which in some rare cases multiple user registrations and multiple calls didn’t work correctly

New Firmwares

New firmwares: Start: v. 150.145.2.9 WorkForce: v. 65.145.6.24 WelcomeConsole: v. 68.145.2.44 WP410 r2: v. 50.145.6.175 WP480 r3: v. 63.145.10.37 WP490 r3: 67.145.8.107

[WP-52] - dev: fixed some issues with DuoLED BT headset on WorkForce in which:

  • DND/ Away status had no violet/ yellow LED indication
  • there was just one ring during an incoming call
  • it was not possible to pick up or hang up a call with Multi-function button
  • a call could be answered with a Mute button
  • on incoming call, LED indicator blinked red, then steady red 

[WP-109] - dev: fixed an issue of poor audio quality on WorkForce with firmware v. 65.145.4.20, which mostly occurred when users were speaking at the same time

[WP-164] - dev: fixed some issues with DuoLED BT Headset on WelcomeConsole in which:

  • DND/ Away status had no violet/ yellow LED indication
  • no busy LED indication on incoming call after answering it 

[WP-165] - sys: fixed an issue with distorted audio in a call between two Start phones

[WP-171] - dev: fixed an issue in which phone user heard an echo during a call with user of WorkForce with DuoLED headset

[WP-172] - dev: fixed DHCP registration issue after powering on of Wildix phones, which led to router overload in large systems with a big number of phones turned on at the same time

[WP-173] - dev: fixed an issue of crackling audio during a call on Start phones

New firmware for W02FXS r3 version 27.19.10.19, for W04FXO/ W04FXS/ W24FXS r3 version 27.81.10.19.

[FXX-10] - dev: fixed an issue in which FXS provisioning stopped working in case of a Cloud or remote PBX after Voice VLAN ID was configured for FXS media gateway on the WMS -> Devices page

[FXX-12] - dev: fixed a rare issue in which FXS/ FXO r3 media gateways failed to upgrade the firmware

Daysaver New firmware v. 2.53.4.33

[FXX-3] - dev: fixed an issue in which DaySaver occasionally stopped sending SMS until rebooted

[FXX-9] - dev: changed the default value of the option Disable Private Internet DNS responses in DaySaver settings, which was incompatible with some configurations

Now the option is checked by default.

New W-AIR firmware version 0530b8

[WMS-13526] - dev: new W-AIR firmware which includes fixes of the following issues:

  • W-AIR base automatically rebooted after W-AIR handset received an incoming video call
  • W-AIR base crashed with error 43
  • W-AIR base stations got wrong RFPI Address after adding new base stations, which led to loss of handset registrations
  • dropped calls while moving between base stations because of issue with LAN sync

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

...

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

...

  • increased background noise and too loud default microphone level in handsfree mode
  • muffled sound between two WorkForce devices
  • background noise in the handset's speaker
  • muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
  • WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

  • the system was upgraded to WMS 5.03
  • g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

...

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

...

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

...

  • The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

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WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

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[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

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  • fixes an issue with W-AIR Base Stations restart on each SIP login or logout
  • adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

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[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

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WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

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