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This document helps you understand Wildix licensing and explains how to activate a Wildix PBX (Hardware, Virtual, Cloud) Per-User or Per-Service. Minimum WMS version: 3.86 Date: January 2018 Permalink: https://confluence.wildix.com/x/twM8AQ |
Table of Contents
Understanding Licensing
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Details on each user profile: https://manuals.wildix.com/licensing/
Per User licensing is available for any PBX type:
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Proceed as follows:
Connect to WMP using your credentials
Go to PBX per user tab
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You are now under Customers tab; to create a new PBX, you first need to add a customer (if it does not exist yet); click Add
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Create a new customer (company): fill in the fields and click Save
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You need to create at least one contact: fill in the fields and click Add
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Now you can proceed with adding a new PBX: go to PBXs tab
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You are now under PBXs tab, click + to add a new PBX
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Fill in the fields:
Model: select WPBX-CLOUD for Cloud / WPBX-HW for Hardware / WPBX-VM for Virtual
Region (only for Cloud PBX): select the datacenter region
Serial (only for Hardware PBX): select the PBX serial from the drop-down list
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)
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Click Add; your PBX has been created:
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Step 2. Activate PBX from WMS
For Virtual PBX: before proceeding, follow the guide to deploy PBX image: https://manuals.wildix.com/install-pbx-as-virtual-machine-or-server-hw-virtualization/
Proceed as follows:
Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
go to the tab PBX per user, select your company, then select the PBX that you have created on step 1
click Edit
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scroll down to the section Advanced features, click on the arrow to expand it
click the eye icon to view PBX Key
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copy the PBX key
Insert the PBX key on WMS side:
open WMS Settings -> Tools and utilities -> Activation & licenses
Paste the PBX key copied on the previous step into the field User Mode and click Activate
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Your PBX is now activated:
Sharing of Per User Licenses between PBXs over WMS Network for Failover
It is possible to share licenses over other PBXs in the WMS Network in a scenario, where one PBX is Primary and another PBX is secondary (Failover). Documentation on how to set up Failover: https://manuals.wildix.com/failover/
Prerequisites for this scenario:
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Go to WMP -> PBX per user
Select your company and your customer
Select the Slave PBX (Failover PBX) -> click Edit
Select WMS Network License and select the Master PBX from the drop-down list
Click Save
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Note: after you click Save, an automated email is sent to a corresponding Wildix Administration manager who must manually apply this change; please mind that the WMS Network License sharing will be activated during working hours.
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For Hardware PBX, read WMS Start Guide for PBX connection and first access to WMS: https://manuals.wildix.com/wms-start-guide/
For Virtual PBX, read Virtualization Guide to deploy the PBX image: https://manuals.wildix.com/install-pbx-as-virtual-machine-or-server-hw-virtualization/
For PBX activation, proceed as follows:
Go to WMP -> More -> Licenses
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Copy the serial number and the activation code of the PBX activation license
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Go to WMS Settings -> Tools and Utilities -> Activation / Licenses
Enter the License serial and the License code into the field Service Mode and click Activate:
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PBX is now activated and so are the trial licenses (for the period of three months):
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To activate permanent UC&C licenses (non-trial), proceed as follows:
Go to WMP-> PBXs
Select your PBX and click Details
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Click Register
Select the licenses from the list and click Submit
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Replace an old PBX by reusing PBX Activation license on a new PBX
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To reuse the PBX Activation License of your old PBX on your new PBX, proceed as follows:
Go to WMP -> PBXs
Find your old PBX on the list and click Details:
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Copy Activation serial and Activation code
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Go to WMS Settings -> Tools and utilities -> Activation / Licensing on your new PBX and activate PBX using the Activation serial and code copied on the previous step as described in chapter Activation of Per Service PBX | Hardware, Virtual
Once your new PBX is activated, the Activation license is disabled on your old PBX. Now you can restore your new PBX from backup that you had previously created on your old PBX and saved.
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