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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix PBX (Hardware, Virtual, Cloud) Per-User or Per-Service.

Minimum WMS version: 3.88

Date: June 2018

Permalink: https://confluence.wildix.com/x/twM8AQ

Table of Contents

Understanding Licensing

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Details on each user profile: https://manuals.wildix.com/licensing/

Per User licensing is available for any PBX type:

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  • For Hardware PBX you need first to purchase a PBX in WMP → Cart and purchase the Hardware PBX, code: WPBX-HW


Step 1.

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Add a new Per User PBX on WMP

Proceed as follows:

  • Connect to WMP using your credentials

  • Go to PBX per user tab

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    • Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Hardware / WPBX-VM for VirtualVirtual or Hardware

    • Region (only for Cloud PBX): select the datacenter regionSerial (only for Hardware PBX): select the PBX serial from the drop-down list

    • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

    • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

    • PBX-BASIC / UC-Essential / UC-Business / UC-Premium: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)

    • Storage size (only for Cloud PBX): increase Cloud instance storage size . Refer to this chapter for more details




  • Click Add; your PBX has been added:



Note

Note: after the PBX has been

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added, you can see its Software Serial (SW Serial):

You can use SW Serial to activate new HW PBX in case of RMA or you can replace HW with VM PBX and vice versa. In this case new PBX will take Name, Licenses and attached Devices of the SW serial.

Please note, next activation of HW PBX will automatically convert HW Serial to SW Serial preserving its Name, Licenses and attached Devices. So HW Serial will disappear from portal and new SW Serial will appear instead.


Step 2. Activate PBX from WMS

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade

  • Copy PBX key from WMP:

    • go to the tab PBX per user, select your company, then select the PBX that you have created on step 1

    • click Edit

    scroll down to the section Advanced features, click on the arrow icon to expand
    • copy the PBX key click the

    eye icon to view PBX Key  
    • Copy icon (Copy PBX key to clipboard)



  • Insert the PBX key on WMS side:

    • open WMS Settings -> Tools and utilities -> Activation & licenses

    • Paste the PBX key copied on the previous step into the field User Mode and click Activate

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  • Confirm the operation by clicking Yes


Note

Note: The change will be applied at 1AM.


Warning

Important: After you have increased the storage size, it will not be possible to decrease it.

Activation of Per Service PBX | Hardware, Virtual

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For PBX activation, proceed as follows:

  • Go to WMP -> More -> Licenses




  • Copy the serial number and the activation code of the PBX activation license



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To activate permanent UC&C licenses (non-trial), proceed as follows:

  • Go to WMP -> PBXs

  • Select your PBX and click Details


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