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Info

The manual describes the features and functionalities of W-AIR Headset and provides the necessary details needed for its proper operation.

Created: December 2017

WMS Version: 3.87 BETA (rel380beta repository)

Permalink: https://confluence.wildix.com/x/iQA8AQ

Table of Contents

Before using the Headset

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2 - Charger connection

LED indicators Overview

Color	LED indication	Status
Green	Short blink followed by long blink	Power Up
	Fast short blink, repeated	Incoming call
	Fast short blink, repeated	2-nd incoming call, call active, Silent mode on
	Single short blink. Notification of call only via audio in HS	2-nd incoming call, call active, Silent mode off
	Single short blink	In call
	Long blink	Battery charging
	Steady on	Battery charging, full
Red	Long blink followed by short blink	Power Down
	Fast, short blink	Low battery
	Steady on	Battery charging, low battery
	Long blink	Registration failed
	Single short blink repeated slow	Idle, out of range
Blue	Short blink repeated fast	Registration, ongoing
	Long blink	Registration completed
	Single short blink repeated slow	Idle, connected
Purple	Steady on	Menu
	None	Deregistered

Registration of W-AIR Headset

...

Note
Note: refer to W-AIR System Admin Manual for detailed information.

Update of the Firmware

Warning
After successful registration, put the headset into the charger to update the Firmware.

You can see the progress of the upgrade procedure on the web interface of the W-AIR base

...

.

W-AIR Base (Small Business)

Go to Extensions -> Handset
Find your W-AIR Headset in the list and check FWU (Firmware Update) Progress Status

W-AIR Base (multicell)

Go to Extensions
Find your W-AIR Headset in the list and check FWU (Firmware Update) Progress Status:

Indication Overview

Parameter	Desciption
Off	Firmware version is specified to 0 and FWU is off
Initializing	FWU is starting and the progress is 0%
X%	FWU is ongoing
Verifying X%	FWU is done and now verifying before swap
Waiting for charger	Headset should be restarted
Complete	FWU is completed
Error	Not able to update, file not found, file not valid etc

Assigning of W-AIR Headset to a user

...

Enter Menu mode:
- Press AUX function button to enter Menu mode

Call Control

Outgoing call via dial by name using ASR (BETA Version)

Warning

Important!

Feature is available only for:

Per user systems (feature not available for lifetime PBXs) with Premium license
“en” or “en-us” languages

How to dial:

Press Call button when there is no active conversation and say the name

Incoming call

When you receive an incoming call, the LED indicator starts blinking with fast short green flashes and you hear a ringer (in case you enable "Silent mode on", only LED indicator will blink)

...

Increase/ decrease a call volume

Press
Press Volume+/ Volume- button to increase/ decrease a call volume

Mute/ unmute an active call

Press Mute button to mute/ unmute the microphone during an active call. The voice prompt will announce "Mute on/ off"

Hold

Put a call on hold/ Retrieve a call:

Press Call button for 2 seconds to put a call on hold/ retrieve a call. The voice prompt will announce "Call unhold"/ "Call retrieved"

End a call

End an active call:

Press Call button to end a call

W-AIR Headset Menu mode

How to access and navigate through the Menu

When the Headset is in the Idle state, a user can enter the main Menu and its submenus to change different settings.

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Versions Compared

Old Version 20

New Version 21

Key