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In this way all values present in the "E-mail" field of the remote server/ database will be imported into the "E-mail" field of Collaboration Phonebook.
Enable Microsoft 365 User phonebook sync
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Note: Before enabling User phonebooks sync, make sure to import/ sync users from Office 365. |
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After the sync is completed, users’ personal phonebooks from Microsoft 365 become available in the list of phonebooks in Collaboration and are named in the following way: MS365/{name of the folder in Microsoft 365}.
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Note: If you disable User phonebooks sync, already synced phonebooks are not removed from Collaboration unless manually deleted. |
You can also enable caller name lookup in Microsoft 365 user phonebooks. This can be done by setting a custom Dialplan variable – see the guide Custom Global Dialplan Variables List for more info.
Backend settings:
- Backend: select Google
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