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Hotel Manager is a part of Wildix WebAPI library. This document explains how to configure and to use Hotel Manager extension. Created: December 2018 Permalink: https://confluence.wildix.com/x/8IPIAQ |
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Introduction
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To access the Hotel Manager interface, you can use our online demo available at https://www.wildix.com/webapi/hotelManager/.
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If you are using our online demo or if you have uploaded Hotel Manager on your server, you need to add the domain to the whitelist in WMS Settings → PBX → Security; see documentation: Domain Whitelist (Allow Origin). If you are having issues with accessing Hotel Manager, read the WebAPI document - Access WebAPI Demo. |
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You can also use Hotel Manager in the following ways:
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To access the Hotel Manager page, select the PBX user to use for access to the Hotel Manager interface (receptionist), and make sure that:
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PBX differentiates national calls from foreign calls based on International Prefix in WMS → Dialplan → General settings. Country code in trunk settings is used for number normalization (number is not normalized if country code is empty). It is recommended to create a separate ACL group for hotel rooms, as explained in the chapter Add rooms. In this way you will be able to restrict calls to certain destinations. For more information on recommended ACL restrictions and call class management, please carefully read the document ACL rules and Call classes management.
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Enable PIN bypass for ACL restricted calls
This feature may often be applied to phones located in hotel common areas or in conference rooms. Here is an example:
User dials a number that is restricted on this phone (for example, international phone number)
User is prompted for the PIN since the call is not allowed from this phone normally
User enters the PIN and if allowed based upon the entered PIN, the system routes the call to the restricted destination
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