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This guide for the end user provides the basic information on how to connect and use your WP4X0. Updated: January 2018 WMS version: 3.87 Permalink: https://confluence.wildix.com/x/BQI8AQ |
Table of Contents |
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Packing list
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Connecting the phone
Rear panel:
1 – handset port
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Note |
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Note: for provisioning of WP4X0, read WMS Start Guide. |
Keypad instruction
Note |
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Note: keypad instruction for WP410 sept 2016 is equal to WP410 2017. |
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Press the BLF key configured as "Colleague" with “Direct Transfer” option enabled during a call
Attended transfer:
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Press the BLF key configured as “Colleague” during a call (“Direct Transfer” should be disabled)
- Wait till the second party answers
- Hang up or press Trans Soft key
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For reset and recovery of WP4X0 2015-2017, refer to Reset and Recovery of WP410 2015-2017 Manual
Appendix 1: BLF keys
Note |
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Note: BLF keys are set up by a user via Collaboration or by PBX administrator via WMS. Refer to Function keys / BLF keys for WP Instruction for more information. |
- 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages):
- 16 BLF keys (2 pages) for WP480G 2017 (use Navigation keys to move between the pages):
- 30 BLF keys (2 pages) for WP490G 2017 (use Navigation keys to move between the pages):
- 16 BLF keys (2 pages) for WP480G 2016 (use Navigation keys to move between the pages):
Note |
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Note: keys 4-7 are not displayed on the screen of the Page 1, however they can be used for Speed Dial. |
- 18 BLF keys scheme for WP490G 2016 (use Navigation keys to move between the pages):
Note |
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Note: this operation must be made by the system administrator! |
In case you have problems with your phone, please contact the PBX administrator.
Appendix 2: Call features
Press Featur. Soft key from the standby mode to access the menu.
Note: call features are synced between all the devices of a user and can be also set from Collaboration / WMS / WP600A/WP600ACG / iOS/Android app.
Status: Available / DND / Away
Note: all the features below are applied only for the selected user status.
- Until (only for DND / Away): Time / Date
set expiry time and date for user status
- Activate (only for DND / Away): On / Off
When disabled, call features for DND and Away statuses cannot be changed
- Until (only for DND / Away): Time / Date
Call type: Internal / External/ Blacklist / Whitelist
Note: all the features below are applied only for the selected call class.
- Call reject: On / Off
- Call forwarding:
- busy: On / Off
- unavailable: On / Off
- forced: On / Off
Set the destination for each type of call forwarding: enter the phone number or “VOICEMAIL”
- Call waiting: On / Off
Enable call waiting to be able to receive more than one call at a time Mobility: On / Off
If enabled, after a timeout, incoming calls are routed also to your mobility extension number; phone number and timeout can be specified in Collaboration SettingsRing Tone: select the ringtone
Appendix 3: Menu (Phone settings)
- Status: view IP, Mac, Firmware of your phone
- Backlight settings
- Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, Headset Ring Mode (allows you to decide whether ringtone should be played via Headset or Handset when Headset is connected) and Handsfree sound input (allows you to select the active microphone during the "hands-free+handset picked up" mode)
- Network: access to this menu is recommended for PBX administrator
- Autoprovision: access to this menu is recommended only for PBX administrator
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