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Info

This guide provides all the necessary information connecting and using WP410, WP480G, WP490G (End Of Life) and WelcomeConsole. 

Useful links:

Updated: August 2019

Permalink: https://confluence.wildix.com/x/BQI8AQ


Warning

Important: WP490G is End Of Life!

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Used to connect wireless headset adapter WPEHS (WP480G/ WP490G/ WelcomeConsole) / keypad extension module WP490EXT (WelcomeConsole-EXT (ex WP490EXT,  for WP490G/ WelcomeConsole); online guide: WHS, WP490EXTWelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories.


Note

Note: for provisioning of WP4X0 or WelcomeConsole, read WMS Start Guide.

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For WP490 with extension module/ WelcomeConsole, you can additionally set up up to 40 BLF keys on each extension module (up to 3 modules are supported). Detailed information: WHS, WP490EXTWelcomeConsole-EXT, WPEHS - Quick Start Guide - Phones Accessories

Note

Note: To use the keypad extension, add "Exp module" BLF key after having added 20 keys.


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Note

Requirements:

  • Essential license and higher
  • Firmware: starting from WP480r3 v. 63.145.10.5, WP490r3 v. 67.145.8.84, WelcomeConsole v.68.145.2.15, WP490EXT WelcomeConsole-EXT v. 163.145.106.18

The following colleague statutes can be monitored:

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  • Status: view IP, Mac, Firmware of your phone

  • Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off 

    Note

    Note: The backlight settings of WP490EXT WelcomeConsole-EXT extension module are synced with WelcomeConsole/ WP490G 2016-2017.

     

  • Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, 

    • Headset Ring Mode: allows you to decide whether ringtone should be played via Headset or via Handsfree when Headset is connected

    • Handsfree sound input: allows you to select the active microphone in handsfree mode when the handset is lifted (either handset's microphone or phone's microphone)

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