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Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services. It is recommended to open incoming custom secure port or default 443 from outside on PBX. Updated: March 2020 Permalink: https://confluence.wildix.com/x/MwOIAQ |
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Cloud PBX
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- 443 TCP (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs);
- 5060 UDP – 5061 TCP for SIP registration
- RTP: from 10000 to 15000 (SIP-RTP page)
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SMS sending with remote GSM gateway
- Open the incoming port 7008 TCP on the side of the PBX
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- namelookup.wildix.com
Port:
- outgoing: tcp:443
- incoming: tcp:443 or custom secure port
Collaboration and Web Phone
- 443 TCP (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs);
- RTP: from 10000 to 15000 (SIP-RTP page)
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- chats1.meet.wildix.com
- chats2.meet.wildix.com
Port:
- incomingoutgoing: tcp:5269 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
Geolocation services
- Maps in Collaboration are available only via .*wildixin.com domain
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- Auth.wildix.com
- fs.wildix.com
Port:
- outgoing: tcp:443incoming: tcp:443 or custom secure port
Screen sharing
Access to external servers (both PBX and Client):
- vnc.wildix.com
- kite.wildix.com
Port:
- outgoing: tcp:443incoming: tcp:443 or custom secure port
iOS/Android
- SIP: 443/TLS
- XMPP: 443 TCP
- Configuration: 443 TCP
- Custom secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs): add manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
- RTP: from 10000 to 15000 (SIP-RTP page)
- For push notifications: 443 TLS to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
- Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
- iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443
- Important: use a transparent port forwarding scheme between the external port on the firewall and the external custom secure port on the PBX, example: 4443 – 4443
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Access to external server:
- ssl.wildix.com
Port:
- outgoing tcp:443
CLASSOUND
Access to external servers:
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- incoming: tcp:5061
- RTP: from 10000 to 15000 (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXsRTP page)
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