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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Created: January 2018 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
Premium License
Monthly / Yearly / Five year Subscription PBXs
Some features are available only on Cloud systems (read about each feature for more informationsubscription on Per User PBXs (not available on Lifetime PBXs and Per Service PBXs)
Personal Assistant - User status reporting
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Prerequisites:
Cloud Per user systems (monthly / yearly yearly / five year subscription)
1 Premium license provides 2 hours of service per month
Supported language: en / en-us
Supported starting from WMS 3.87 (reference ticket WMS-3481)
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Example of a Dialplan configuration:
Prerequisites:
Cloud Per user systems (monthly / yearly yearly / five year subscription)
1 Premium license provides 2 hours of service per month
Supported starting from WMS 3.87 (reference ticket WMS-3685)
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If a caller is not found in the colleagues phonebook and in the enterprise’s shared phonebooks, the system searches in online resources.
Prerequisites:
Per user systems (monthly / yearly / five year subscription)
Premium license
Supported starting from WMS 3.87 (reference ticket WMS-3800)
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Social Lookup (coming soon)
*** Coming soon! ***
Today social networks can tell you a lot about the person, and especially in the business environment. Many still argue about it, but the person’s social network profile can definitely help us create the first impression, particularly during a phone conversation.
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Automated Attendant - Dial by name using ASR (Automatic speech recognition) (coming soon)
*** Coming soon! ***
This service is a real human-computer interaction. Thanks to Automatic speech recognition (ACR) callers can interact with the system using just their voices.
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Call recording & ubiconf recording transcription - Speech To Text (coming soon)
*** Coming soon! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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