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This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud). Date: June 2018 Updated: February 2020 Permalink: https://confluence.wildix.com/x/twM8AQ Useful links: |
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Other documents related to WMP (Wildix Management Portal):
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Details on each user profile: https://www.wildix.com/licensing/
Per User licensing is available for any PBX type:
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Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware
Region (only for Cloud PBX): select the datacenter region
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)
Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details
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If you made a mistake during the system activation, please contact immediately your Area Manager. Issue must be reported within 1 (one) business day. |
Click Add and then Ok to confirm the subscription fee; your PBX has been added:
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Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
Note Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).
go to Customers tab, select your company, then select the PBX that you have created (Step 1)
click the Copy icon (Copy PBX key to clipboard):
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Licenses will be automatically renewed and invoiced on the last day of their expiration term. We recommend to carry out all of the license changes 2 days before the license expiration date. IMPORTANT: No license decrease can be done on the last day of the month! But licenses can be removed at any moment with no money back for prepaid ones. |
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If the Partner has made a mistake during the system activation, please report it to your Area Manager within 1 (one) business day, include the following details:
IMPORTANT: Partners should not change anything by themselves! Only report a mistake to the account manager. |
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Scheduled deletion of Cloud PBXs
In case you delete Once all user licenses are deleted (decrease them decreased to zero) from a Cloud PBX, the PBX is scheduled for deletion: will be stopped in five calendar days and irrevocably deleted in 14 calendar days.
What if I don't want this PBX to be deleted?
You have The PBX owner (the Partner) has five calendar days to revert this process. Just They should add back at least one user license and the PBX will not be deletedno longer be scheduled for deletion.
What if I changed my mind after the PBX was stopped?
Starting from the day when user licenses have been decreased to zero, you have PBX owner (the Partner) has 14 calendar days until the PBX is irrevocably deleted. Once the PBX is stopped (after five calendar days), you are notified via email. After that you still have the Partner still has five working days (9 calendar days) until the PBX is irrevocably deleted. If you change your the Partner changes their mind regarding PBX deletion during this time span, they should add back at least one user license and get in touch with your their Area Manager ASAP to notify them about this change.
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- Once all user licenses are deleted from a Cloud PBX, it is scheduled for deletion. On the second day notification is sent to the PBX owner (the Partner).
- In five calendar days (since the PBX has been scheduled for deletion) the PBX is stopped and the PBX owner (the Partner) receives a confirmation via email.
- In 14 calendar days (since the PBX has been scheduled for deletion) the PBX is irrevocably deleted and the PBX owner (the Partner) receives a confirmation via email.
Move PBX to Cloud
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Limitations:
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You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX.
Enable SSH port on Cloud PBXs (optional) Anchor Sshport Sshport
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Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:
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