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Info

This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud).

Date: June 2018

Updated: February 2020

Permalink: https://confluence.wildix.com/x/twM8AQ

Useful links:

Toc

Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/

Per User licensing is available for any PBX type:

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    • Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware

    • Region (only for Cloud PBX): select the datacenter region

    • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

    • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

    • PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)

    • Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details


Note

If you made a mistake during the system activation, please contact immediately your Area Manager. Issue must be reported within 1 (one) business day.

  • Click Add and then Ok to confirm the subscription fee; your PBX has been added:

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  • Connect to PBX via HTTPS to access WMS using credentials admin : wildix

  • Change admin user password:

    • Select admin user and click Set passwords

    • Generate or create a new WEB password, click Ok

  • Upgrade WMS to the latest stable release

    • go to WMS Settings -> Tools and utilities -> Upgrade

    • In case there is a new version available, click Perform Upgrade 

  • Copy PBX key from WMP:

    Note

    Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).


    • go to Customers tab, select your company, then select the PBX that you have created (Step 1)

    • click the Copy icon (Copy PBX key to clipboard):

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  • Basic:
    • unattended phones
    • fax machines
    • door phones
    • hotel rooms
    • users who need only telephony features without chat and presence
  • Essential:
    • users who need access to Collaboration
    • users who need access to Wildix mobile apps
    • users who need presence and chat features on supported Wildix devices
  • Business:
    • users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms) 
    • users who need to be contacted via Kite
    • users who use WebAPI and TAPI integrations
  • Premium:
    • one license per system is enough for WBI services (2 hours of service per one license). Note: For Voicemail Transcription to email, one license is necessary for each user who needs access to it (starting from WMS v. 4.03.44842.05)
    • one license is enough for Fias and ESPA monitor integrations
    • one license is necessary for each user who needs access to CDR-View
    • one license is necessary for each user who needs access to Contact center feature in Collaboration (interactive queues)
  • Wizyconf: (one license per 1 each Wizyconf web conference to activate Wizyconf user and participate in videoconferencesService Hardware conference station)
    • a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf license to be able to participate in video conferences
  • Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
    • park orbits 
    • virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
    • virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number

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Note

Licenses will be automatically renewed and invoiced on the last day of their expiration term. 

We recommend to carry out all of the license changes 2 days before the license expiration date.

IMPORTANT: No license decrease can be done on the last day of the month!

But licenses can be removed at any moment with no money back for prepaid ones.


Note

If the Partner has made a mistake during the system activation, please report it to your Area Manager within 1 (one) business day, include the following details:

  1. partner’s name
  2. customer’s PBX S/N
  3. quantity and type of licenses that should be on the PBX

IMPORTANT: Partners should not change anything by themselves! Only report a mistake to the account manager.

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You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX. 

Enable SSH port on Cloud PBXs (optional) 
Anchor
Sshport
Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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