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Info

Below there is a list of the frequently asked questions and answers which explain the behavior of Android and iOS with push notifications.

Updated: December 2017

Permalink:https://confluence.wildix.com/x/sgAFAQ

Table of Contents

Q1: I continue to receive calls and messages even when the app is closed

This is how PUSH notifications work! Thanks to them, you are sure not to miss any important call or message.

...

  • Log in again with that user (make sure the phone is connected to the internet and that PBX is accessible)
  • Press Log out (it is not sufficient to change PBX name and access credentials)

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Q4: I’ve updated both the PBX and the Android app, but I still don’t receive calls and messages in idle

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