Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Html
<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

...

Info

Fax Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration, to use Fax2Mail, Mail2Fax and Mail2SMS services.

Updated: May 2018

Permalink: https://confluence.wildix.com/x/2wCIAQ

Table of Contents

Prerequisites

General Fax/SMS Server settings

...

FAX/ SMS Server Settings can be configured in WMS Settings -> System -> FAX/SMS server.

Please refer to WMS Settings Guide for specifying general parameters of FAX/SMS server.

Make sure to define email address to which the copy of all the sent and received faxes and SMS are will be saved. saved is defined in in WMS Settings -> System -> Fax Server “Send  “Send a copy of sent and received faxes and SMS to this e-mail”

...

Note

Note: email must be sent from the email address associated to one of the users.

Set up Mail2Fax service

The PBX checks the mailbox, once new emails corresponding to the parameters of Mail2Fax service are found, the PBX sends them to one or multiple numbers present in the email.

  • Go to WMS Settings -> System -> Fax/SMS server
  • Click + to add a new Fax/SMS Server Profile:
  • Enter the following parameters:
    • Name: enter the name (identifier)
    • Protocol: select the protocol of communication with your email server (POP3 or IMAP)
    • Server: settings of your email server to access incoming messages
    • Use SSL: enables secure connection to the server (required by some email servers)
    • User: email address of user to access to the server
    • Password: password to access to email address of user specified in the field above
    • Keep e-mails and faxes on server: enables storing of messages on the server
    • Dialplan procedure: select the Dialplan procedure to manage faxes sent by users
    • Protection password: security password for MAIL2FAX service
    • Default LOCALSTATION: sender’s fax machine ID, appears at the top of each page of outgoing fax, if not specified the default value “Fax Server” Fax Serveris used
    • Default LOCALHEADER: fax header to identify the sender, appears at the top of each page of outgoing fax, if not specified the default value “Wildix PBX” is used


  • “Test fetching mails” allows you Click Test fetching mails  to check if the parameters are correct:


Send Mail2Fax

Note

Note: It is possible to attach no more than 2 files to one letter. The max size of attachments to be sent is 5 MB.


Option 1 – Simplified

Prerequisite: WMS version 3.40 and higher.

Send email in plain text or HTML format with an attachment (PDF or TIFF) to the PBX email address (specified in “FaxWMS Settings -> System -> Fax/SMS Server”Server) *.

In the email subject indicate one or more fax numbers (separated by comma).

...

PBX follows the “fax dialplan” procedure selected in the WMS -> Users for the user who had sent the email.

 

Option 2 – OLD

  • Create an ad hoc dialplan procedure “faxout” or edit an existing Dialplan procedure, for instance “users”. Specify the prefix for line engagement.
  • Send an email in plain text format with an attachment (PDF or TIFF) to the PBX email address (specified in “FaxFax/SMS Server”Server) containing the text as provided in the example below *:
    • PRINTEDFAX: TRUE
    • FAXNUMBER: 00461019978 (destination number)
    • FROMNAME:PBX
    • STATIONID: Wildix PBX
    • HEADERINFO: Fax Server
    • FROMNUMBER:100 (fax sender)
    • LANGUAGE: it
    • ANSRETRY: 3 (number of attempts of fax sending)
    • NOANSRETRY: 5 (number of attempts of fax sending in case there is no response from the called party)
    • FAXPASSWORD: wildix (protection password)
    • CONTEXT: faxout (dialplan procedure used to manage fax calls)
    • CCNUMBER: 00461019978 00461019978 00461019978 (additional destination numbers) 

Note

Note: In this example the prefix “0” is used for the line engagement in “faxout” Dialplan procedure.


The PBX receives an email and uses the “faxout” procedure to send the fax to one or multiple numbers indicated in the email body.

* it is possible to attach no more than 2 files to one letter

Mail2SMS

Send an email in plain text format to the PBX email address containing the text as provided in the example below:

...

Consult Dialplan applications Guide, Fax to email and Detect fax chapters.

Fax/ SMS sending

Send Fax/ SMS from Collaboration

...

Users can send Post-It messages in the form of SMS.

Consult Collaboration guide FAX/ SMS section of Collaboration User Guide to get detailed information.

Send Fax from Windows / Mac OS X applications

Users can send faxes from their Windows or Mac OS X running PC using Wildix Fax Printer.

Consult Integration Utility Refer to Fax Printer for Microsoft Windows/ Mac OS X Guide.

Send SMS via remote PBX

Prerequisites: WMS 3.4x and higher.

...

Appendix: Analog fax machine

  • Incoming Fax to FXS user
    Detect fax and forward it to analog fax machine (with the possibility to send a copy to user’s email)

...

  • Outgoing Fax from FXS user
    Send faxes from a fax machine to trunk

...

  • Virtual scanner
    Use analog fax as a scanner (fax to email)

Note

Note: Consult Feature Codes Guide, Fax relay and Virtual scanner.

...