| Html |
|---|
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.11';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script> |
...
| Info |
|---|
This document explains how to add and use Collaboration WebAPI which allow integrating of Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio). Updated: April 2018 WMS Version: 3.88 Permalink: https://confluence.wildix.com/x/MwFuAQ |
Introduction
Collaboration WebAPI allows you to integrate Wildix Unified Communications capabilities into web applications and external software (CRM, ERP, Fias/Fidelio).
...
- Wildix WP phones (except WP400 pre 2015)
- Web phone
Chat Plugin
Allows users to exchange chat messages with all the users of the system.
...
Allows users to monitor the presence status of the colleagues and their geolocation and communicate their own presence status and location to other PBX users.
Call Groups Plugin
Allows user to monitor the call center activity and to manage the call groups.
...
| Warning |
|---|
Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using WebAPI, you need to add the domain to the whitelist; see documentation: Domain Whitelist (Allow Origin). In case you are using WebAPI locally, you have several options:
|
Predictive Dialer
Predictive Dialer allows you to generate a number of outgoing calls equal to the number of free call agents plus a number of spare calls.
The number of spare calls allows boosting the call center performance by pre-dialing final customers.
...
| Warning |
|---|
Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using Hotel Manager, you need to add the domain to the whitelist; see documentation: Domain Whitelist (Allow Origin). In case you are using Hotel Manager locally, you have several options:
|
Features currently supported
...
| Warning |
|---|
Starting from March 2018, the latest versions of the most popular web browsers drop support for cross-requests for the protocol schema "file://". To continue using Wallboard, you need to add the domain to the whitelist; see documentation: Domain Whitelist (Allow Origin). In case you are using Wallboard locally, you have several options:
|
Supported features: https://www.wildix.com/portfolios/call-center-wallboard/
...