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This service is a real human-computer interaction. Thanks to Automatic speech recognition (ASR) callers can interact with the system using just their voices. Very helpful, especially for visually impaired users! Additionally, thanks to this feature, you can start calls from W-AIR Headset by pressing a button and saying the name of the person or the department you wish to call.
Dial by name via ASR
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| Warning |
The feature via FC "Directory" 82 , the search is performed only among colleagues and not applied to external contact!only available for calls from the users of the system and not for the external callers. |
Automated Attendant invites a caller to say the name of the person he or she is looking for. Callers can interact with the system using voice and decide whether to continue the search or to place a call.
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