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Info

This guide provides all the necessary information connecting and using WP410, WP480G, WP490.

End user brochures in English, Italian, French and German are available at this link: Wildix Phones WP4X0 - End User Brochures

Updated: January 2019

WMS version: 3.88

Permalink: https://confluence.wildix.com/x/BQI8AQ

Table of Contents

Packing list

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Shared voicemail feature

Warning

Important: The feature is supported only on WP480G/WP490G 2017. It works only for users of the same PBX!

Shared voicemail feature allows you to monitor and listen to voicemail messages of other users via a configured "Voicemail" Function key. The feature is disabled by default. To enable it, PBX admin must add ACL ability "Can" - "See voicemail" - "Group". After that, Function key can be configured in WMS (Users -> Edit preferences -> Settings -> Function keys) or Collaboration (Settings -> Function keys).  

When a monitored user receives a new voicemail message, LED indicator becomes steady blue. You can listen to / delete / dial a user who left the message.

Note

Note: ACL restrictions "can/ cannot" - "use Voicemail" and “can/ cannot” - “view group” have higher priority than “can/ cannot” - “see Voicemail”. Read ACL rules & Call classes management Guide for details.

Well-known issue: in failover scenario (TCP / 443), BLF subscription is sent only once.

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  • Status: view IP, Mac, Firmware of your phone

  • Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off 
    Note: The backlight settings of WP490EXT extension module are synced with WP490G.

    Note

    Note: The backlight settings of WP490EXT extension module are synced with WP490G 2016-2017.

     

  • Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, 

    • Headset Ring Mode: allows you to decide whether ringtone should be played via Headset or via Handsfree when Headset is connected

    • Handsfree sound input: allows you to select the active microphone in handsfree mode when the handset is lifted (either handset's microphone or phone's microphone)

  • Network: access to this menu is recommended for PBX administrator

  • Autoprovision: access to this menu is recommended only for PBX administrator

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