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Info

This guide provides all the necessary information connecting and using WP410, WP480G, WP490.

End user brochures in English, Italian, French and German are available at this link: Wildix VoIP Phones WP4X0 - End User Brochures

Updated: January 2019

WMS version: 3.88

Permalink: https://confluence.wildix.com/x/BQI8AQ

Table of Contents

Packing list

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BLF / Function keys must be set by user in Collaboration Settings ->  Function keys or by PBX administrator via WMS. Detailed information on setting Function keys: Collaboration - User Guide/wiki/spaces/DOC/pages/30285992.

For WP490 with extension module, you can additionally set up up to 40 BLF keys on each extension module (up to 3 modules are supported). Detailed information: WHS, WP490EXT, WPEHS - Quick Start Guide 

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Note

Prerequisite: BLF key "Colleague" or "Call group" with "Direct Transfer" option enabled must be configured:

Read the Collaboration User Guide /wiki/spaces/DOC/pages/30285992(Settings -> Function Keys) for more information about setting BLF keys. 

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Note

Prerequisite: BLF key "Colleague" or "Call group" ("Direct Transfer" option disabled) must be configured:

Read the Collaboration User Guide /wiki/spaces/DOC/pages/30285992(Settings -> Function Keys) for more information about setting BLF keys. 

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  • Get audio notification when there is an incoming call: Audio notification (speakerphone icon) option must be enabled in Collaboration for this function key:

Refer to Collaboration - User Guide /wiki/spaces/DOC/pages/30285992for more information.

Note

Note: Only users with certain permissions can see who is calling other users; to enable the option, the PBX admin must add ACL ability "Can" - "View calls of users" (WMS -> Users -> Groups).

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Note

Note: BLF keys are set up by a user via Collaboration or by PBX administrator via WMS. Refer to the section Function keys of Collaboration User Guide /wiki/spaces/DOC/pages/30285992 for more information.


  • 4 BLF keys (2 pages) for WP410 Sept 2016 / 2017 (use Navigation keys to move between the pages): 

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  • Status: view IP, Mac, Firmware of your phone

  • Backlight settings: set the backlight level of the screen and select the timeout (min - 20 sec, max - 1 hour or Always On) after which the phone's screen should turn off 
    Note: The backlight settings of WP490EXT extension module are synced with WP490G.

    Note

    Note: The backlight settings of WP490EXT extension module are synced with WP490G 2016-2017.

     

  • Audio settings: adjust Talk, Tone, Mic, Key, Ring Volume, 

    • Headset Ring Mode: allows you to decide whether ringtone should be played via Headset or via Handsfree when Headset is connected

    • Handsfree sound input: allows you to select the active microphone in handsfree mode when the handset is lifted (either handset's microphone or phone's microphone)

  • Network: access to this menu is recommended for PBX administrator

  • Autoprovision: access to this menu is recommended only for PBX administrator

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