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This Guide explains how to configure and use call forwarding to another extension's voicemail. All the information on setting up and using the Voicemail service LINK Permalink: https://confluence.wildix.com/x/sQJPBw |
Description
What if agent answered the incoming call but caller wants to speak to the person who is not available at the moment? There is a way to transfer the call to that user's voicemail if caller would like to leave a message for him/her. Agent can easily forward calls to his/her voicemail via Collaboration or from the handset.
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