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The List of custom config parameters that allow to change various settings in config files. Created: August 2018 Updated: December 2018March 2019 Permalink: https://confluence.wildix.com/x/0AiIAQ |
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Users
2 PBXs in WMS Network, each with its own Active Directory for users
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- Make import of users via Active Directory on Server PBX
- Access Client PBX and move users from Server PBX to Client PBX
- Enable Active Directory sync on Client PBX: connect as root via SSH to Client PBX and create the file /rw2/etc/ad_connect.conf
- Copy the contents of the file ad_connect.conf from Server PBX to Client PBX
Result: Single Sign-On for Active Directory works for users on Client PBX.
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Limitation: the option "Remove existing users which are not received from the backend" does not work in this configuration; do not enable it. |
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- Add the parameter rtpkeepalive_mode=udp (available values [udp|rtp]) to the file etc/callweaver/sip-general-custom.conf
Dialplan
Enable exit code 0 from
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voicemail
Starting from WMS Beta Stable Version 3.88.4171141762.32, support for exit code 0 from voicemail allowing caller to speak with an operator was added
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With persistentmembers enabled, all dynamically added Call group members (via Feature code "Call group management" 97, WebAPI "Call group login" and Contact center feature in Collaboration) are stored in their Call groups and therefore saved after the system restart.
- autofill = no
With autofill disabled, a Call group attempts to deliver calls to members in a serial manner. This means only one call is attempted to be distributed to members at a time. Additional callers are not distributed to members until that caller is connected to a member. With autofill enabled, callers are distributed to available agents simultaneously. The parameter allows you to more efficiently distribute calls between Call group members, especially if there are several callers in a queue and several members can accept a call.
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General information regarding Call groups: WMS Start Guide How to set up call distribution in Call groups: Call distribution in Call groups Admin Guide |
Integrations
Hotel PMS
WHoteld package supports some custom configuration parameters that can be changed by editing the file /etc/wildix/whoteld_manager_custom.conf.
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Note: Information about hotel integration: Hotel Integration - FIAS protocol - Guide. |
Fax Server
Adjust the resolution of outgoing faxes
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Note: The default resolution is 204x196 (fine). |
To adjust the resolution:
- Edit the config file /rw2/etc/faxglobal.conf by specifying the desired horizontal and vertical resolution of the image in pixels per inch
- For example: XResolution=204 YResolution=391
- Other widespread resolutions: 204x98, 204x391, 408x391
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