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Info

This document describes how to process and pay bills directly via WMP.

Created: January 2021

Updated: August 2021

Permalink: https://confluence.wildix.com/x/kofPB


Warning

Note for the UK and Italy: the direct payment feature can be enabled on demand.


Table of Contents

Introduction

Thanks to Wildix integration with BlueSnap online payment solution, you can pay bills directly from WMP.  

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Available payment methodSupported countries
Single Euro Payments Area (SEPA) 
  • Austria
  • Estonia
  • Finland
  • France
  • Germany
  • Netherlands
  • Spain
Automated Clearing House (ACH)
  • USA
Local Bank Transfer
  • Austria
  • Canada
  • Estonia
  • Finland
  • France
  • Germany
  • Netherlands
  • Spain
  • Switzerland
Automated Clearing House (ACH)
  • USA


You can process your invoices in WMP -> Orders & Billing -> Account Balance. The option for making payments appears once you have Due or OverDue bills.

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  1. Go to WMP -> Orders & Billing -> Account Balance
  2. Click Pay your bill button:


    Note

    Reminder: the button appears if you have Due or OverDue bills.



  3. Select the payment method available for your country country:

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SEPA payments

For conducting an ACH payment, provide the following information:

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Click Next to submit the payment

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a

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You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved:

Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:

SEPA

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For conducting an ACH payment,  provide provide the following information:

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  1. Provide account holder information: fill in Full Name and Email Address
  2. Click Submit 



  3.  Once you submit the order, you are provided with the account details of the receiving bank to send payments to:

    Warning

    Important! Please notify your bank to include the transaction fee, because the fees charged by banks are NOT included in the order total amount.



  4. You can track the confirmation status of your payment on Account Balance tab: 


  5. Once the transaction is completed, the status changes to APPROVED and Running open Total changes to zero balance

ACH payments (USA only)

For conducting an ACH payment, provide the following information:

  1. Select Account Type
  2. Fill in Routing and Account Number
  3. Provide account holder information: fill in Full Name and Email Address
  4. Confirm the authorization of your account to be debited 
  5. Click Next to submit the payment 


  6. You are redirected to a post-checkout page where the payment is being processed and approved: 


  7. You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved: 


  8. Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance