Page Comparison

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Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/.

Login

Use your Collaboration credentials to access the mobile application:

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Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files. 

Create a group chat 

1. Tap + 

2. Specify the group name and tap Done

3. Add participants 

4. Tap Done to finish 

   
   

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• Account: login window

• Personal: contact details

• E-mail

• mobile number

• Contact center: dynamically log into Call groups
  

  Note
  Note: This option is available for WMS v 5.04.20211108.3 or higher.

  • Sign-On: enable this option and select Call groups in the Groups section below, to dynamically log into them.

  • Unavailable on away / dnd: This option auto-pauses you in all Call groups when your status changes to Away/ DND.

  • Groups: here you can see the list of all Call groups, both the CGs you’ve been statically added to (the toggle is greyed, the status cannot be changed on this page, only via WMS), and CGs you can choose to answer for.
    For more information, refer to the Contact centerchapter of Call distribution in Call groups guide.
    
    

• Ringtone: change the default Wildix ringtone to one of your device’s ringtones

• Features by call class (Internal, External, Blacklist, Whitelist):

• • Activate class: available for External / Blacklist / Whitelist (activates the class)

  • Call reject: if enabled, you do not receive incoming calls

  • Call Forward Busy: tap the Toggle button and enter the number or VOICEMAIL, to enable call forwarding when busy on the phone

  • Call Forward No Answer: tap the Toggle button and enter the number or VOICEMAIL, to enable call forwarding in case of no answer

  • Call Forward All: tap the Toggle button and enter the number or VOICEMAIL, to enable the forwarding of all the incoming calls

  • Call waiting: enable to be able to receive more than one call at a time

  • Mobility with timeout: if enabled, you receive incoming calls to your mobile number after the specified timeout; mobile number must be configured in Collaboration Mobile app Settings -> Personal

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