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This document explains how to set up the integration of 2N intercom Helios IP with Wildix IP PBX Updated: December 2018 Permalink: https://confluence.wildix.com/x/qADwAQ |
Step 1: WMS Configuration
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NOTE: use “http” connection mode, not “https”! |
- “Dial the phone” – 115 – is the call destination for answering calls from the doorphone; you can specify your own destination (an extension, several extensions, a call group…)
Troubleshooting
No video in case of external call to intercom 2N
Problem: no video for calls made from device whose IP is not in the same network with the intercom
Solution: disable DirectRTP via Dialplan for such calls (Dialplan application "Set" - "DirectRTP" - "no")
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