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This technical note explains how to update Wildix headset WHS 2017 with USB connector 2017. Permalink: https://confluence.wildix.com/x/HgeIAQ Updated: December 2018 |
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WHS with USB connector 2017
If USB connector for your WHS looks like this one, this means you can follow these instructions to update the Firmware:
How to update Firmware
To update the Headset integration and the Firmware of the USB connector of your WHS 2017 to the latest version, proceed as follows:
Step 1. Update Headset Integration
Update Headset integration from Collaboration to the latest version (notification about new version appears automatically, follow it, or update it from Collaboration Settings -> Extensions):
Step 2. Update Firmware
For Windows PC: download the ZIP archive from this folder – LINK:
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Disconnect the USB connector and connect it again to see the change
Changelog
December 2018
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Disclaimer: Uploading this FW will increase volumes above the EU regulation of 80 dBM as documented here: |
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- Increased audio level on Speaker
September 2017
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This FW version can be downloaded here: https://drive.google.com/drive/folders/1JtaWIEhDJ1W37G-Z5IpN8Slnch-9z90i?usp=sharing |
Changelog:
- Call control does not work correctly on new WHS via USB connector
- Correct behavior: press call button once to answer a call / to hang up; press Volume control buttons to adjust volume; press Mute button once to mute / unmute
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