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This guide gathers all the information on setting up and using the Voicemail service. Created: January 2019 Permalink: https://confluence.wildix.com/x/LAAJAg |
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General information and limitations
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Demo video: https://youtu.be/NOexnOSSJLQ Widget Connector
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Via IVR menu:
- Press 2 for the message details after the message playback
- Press 8 to forward the message to another user
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Custom provisioning parameter EnableMWISubscribe allows enabling Voicemail LED notifications for analog phones connected to W24FXS 2015. More information: Provisioning Custom Settings.
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Exit Code "0" from Voicemail allowing caller to speak with an operator
Use case: someone has reached the company and the call was sent to Voicemail, caller can hit 0 at any time to speak with an operator
How to enable it:
- Add the parameter operator=yes to the file voicemail.conf (More information: Custom config parameters List)
- Add the letter ‘o’ as called number to the Dialplan context (add "o" as called number and under it add "Dial the phone" / "Call group")
Dialplan example:
Auto-deletion of Voicemails
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