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Wildix Business Intelligence (WBI) is a pure innovation--a set of services that, thanks to Artificial Intelligence (AI), allow businesses to significantly automate and streamline their daily processes and communication. Created: January 2018 Permalink: https://confluence.wildix.com/x/3QM8AQ |
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All WBI services are available only with:
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If a caller is not found in the colleagues phonebook and in the enterprise’s shared phonebooks, the system searches in online resources.
Prerequisites:
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Per user systems (monthly / yearly / five year subscription)
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Premium license (1 license system wide)
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.
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It’s possible to disable the service by adding the Global Dialplan variable EXTCONTACTLOOKUP=no.
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Call recording & ubiconf recording transcription - Speech To Text (coming soon)
*** Coming soon! ***
Saving transcripts of all the recorded calls allows for easy lookup of any important information.
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