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Other documents related to WMP (Wildix Management Portal):

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Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

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• You are now under PBXs tab, click + to add a new PBX:

• Fill in the fields:

• • Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware

  • Region (only for Cloud PBX): select the datacenter region

  • Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com

  • Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)

  • PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf Room / UC-Wizywebinar / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)

  • Storage size and enable Static IP(only for Cloud PBX): increase Cloud instance storage size. Refer to

this chapter for more details

• • this chapter for more details

  • x-caracal:tick the option if you want to use our light and agile ACD stats solution, fully integrated into the Wildix communication system. To activate x-caracal, the following requirements should be met: at least 1 Premium license and 10 Business/ Premium licenses, Cloud PBX, a monthly fee per each PBX. For more details on how to activate and use x-caracal refer to this documentation.
  • MS-PhoneSystem: this is an option within teams4Wildix integration that lets you place and receive calls not only from Collaboration, but also from Teams dialpad of MS Teams interface. You can find more information on how to set up and use MS Phone System in the following guides: Instructions for Wildix Partners, Instructions for End Customers. 

• Click Add and then Save 

• To confirm the subscription fee, tick off I confirm the order and Ok to proceed:

  
  

• Your PBX has been added:

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• Connect to PBX via HTTPS to access WMS using credentials admin : wildix

• Change admin user password:

• Select admin user and click Set passwords

• Generate or create a new WEB password, click Ok

• Upgrade WMS to the latest stable release

• go to WMS Settings -> Tools and utilities -> Upgrade

• In case there is a new version available, click Perform Upgrade 

• Copy PBX key from WMP:

  Note
  Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).

  
  

• go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

• click the Copy icon (Copy PBX key to clipboard):

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• Basic:
  • unattended phones
  • fax machines
  • door phones
  • hotel rooms
  • users who need only telephony features without chat and presence
• Essential:
  • users who need access to Collaboration
  • users who need access to Wildix mobile apps
  • users who need presence and chat features on supported Wildix devices
• Business:
  • users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms) 
  • users who need to be contacted via Kite
  • users who use WebAPI and TAPI integrations
• Premium:
  • one license per system is enough for WBI services (2 hours of service per one license). Note: For Voicemail Transcription to email, one license is necessary for each user who needs access to it (starting from WMS v. 4.03.44842.05)
  • one license is enough for Fias and ESPA monitor integrations
  • one license is necessary for each user who needs access to CDR-View
  • one license is necessary for each user who needs access to Contact center feature in Collaboration (interactive queues)
  • one license is necessary fro for each user who needs to manage to manage Call groups (dynamically add or delete members) via WebAPI Wallboard
• Wizyconf Room (one license for each Wizyconf Hardware conference station):
  • a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf Room license to be able to participate in video conferences
• Wizywebinar:
  • one license for each user who needs to have access to Wizywebinar platform
• Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
  • park orbits 
  • virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
  • virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number

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Move a Subscription-based PBX to Cloud (1 month/ 1 year/ 5 years)

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Enable SSH port on Cloud PBXs (optional) 

Anchor
Sshport Sshport

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

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By default you have 10 GB of storage available on one Cloud PBX. When there is less than 10% of storage left, the relevant email is sent to the system administrator. See an example of such an email below:

You can increase the storage size. To perform it, proceed as follows:

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