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This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud). Date: June 2018 Updated: December 2019February 2020 Permalink: https://confluence.wildix.com/x/twM8AQ |
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Understanding Per User Licensing
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Details on each user profile: https://manualswww.wildix.com/licensing/
Per User licensing is available for any PBX type:
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Connect to WMP using your credentials
You are now under Go to Customers tab; to create a new PBX, you first need to add a customer (if it does not exist yet); click Add:
Create a new customer (company): fill in the fields and click Save:
You need to create at least one contact: fill in the fields and click Add (License field is optional):
Now you can proceed with adding a new PBX: go to PBXs tab:
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Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware
Region (only for Cloud PBX): select the datacenter region
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf / PBX-Service: add the number of users of each profile (more about each profile: https://manuals.wildix.com/licensing)
Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details
Click Add and then Ok to confirm the subscription fee; your PBX has been added:
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Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
Note Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).
go to Customers tab, select your company, then select the PBX that you have created (Step 1)
click the Copy icon (Copy PBX key to clipboard):
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- Basic:
- unattended phones
- fax machines
- door phones
- hotel rooms
- users who need only telephony features without chat and presence
- Essential:
- users who need access to Collaboration
- users who need access to Wildix mobile apps
- users who need presence and chat features on supported Wildix devices
- Business:
- users who need to be able to create ubiconf conference rooms
- users who need to be contacted via Kite
- users who use WebAPI and TAPI integrations
- Premium:
- one license per system is enough for WBI services (2 hours of service per one licensesystem is enough for WBI services (2 hours of service per one license). Note: For Voicemail Transcription to email, one license is necessary for each user who needs access to it (starting from WMS v. 4.03.44842.05)
- one license is enough for Fias and ESPA monitor integrations
- one license is necessary for each user who needs access to CDR-View
- one license is necessary for each user who needs access to Contact center feature in Collaboration (interactive queues)
- Wizyconf
- one license per 1 Wizyconf web conference to activate Wizyconf user and participate in videoconferences
- Service (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
- park orbits
- virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
- virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number
For more details, please refer to the page https://manualswww.wildix.com/licensing. /
Upgrade instruction in case of WMS network
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Currently not all restrictions for each license type are fully implemented. Full implementation of restrictions, as well as hard enforcement of licensing is planned in March 2020. |
You can assign the correct type of license to each user in WMS -> Users:
- Select one or multiple users and click Edit
Scroll down to the field License type and select the type of the License type from the drop-down list:
- Click Ok to apply the changes
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To move Per User subscription-based (1 month/ 1 year/ 5 years) PBX to Cloud, you need to access WMP where you have a button that allows creating a new Cloud instance instead of your current PBX. The licenses active on this PBX and the PBX serial will be moved to the new Cloud instance.
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Important notes:
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How-to:
- Access WMP using your credentials
- Select your company and your customer
- Click Options button (Three dots) and select Edit
- Click Advanced features
- Click Migrate to new WCloud PBX
Step 2 - Run the script on old PBX to move all the data
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Min supported WMS version (make sure your PBX is updated to this version before proceeding):
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- Access WMS, Open Terminal on the PBX, select the option 11 (Shell), access as root (su - wildix)
Run the command: migrate2cloud
Code Block migrate2cloud
More a Per-Service or a LifeTime PBX to Cloud
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Create a new Cloud PBX as described in chapter Add a new Per User PBX on WMP.
Step 2 - Run the script on old PBX to move all the data
- Access WMS, Open Terminal on the PBX, select the option 11 (Shell), access as root (su - wildix)
Run the command:
pbx>Code Block migrate2cloud -s <serial of cloud
pbx>
You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX.
Enable SSH port on Cloud PBXs (optional) Anchor Sshport Sshport
Sshport | |
Sshport |
Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:
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Note: after you click Save, an automated email is sent to a corresponding Wildix Administration manager who must manually apply this change; please mind that the WMS Network License sharing is activated during working hours. |
Periodic License Check
As stated here: https://manualswww.wildix.com/licensing/, all Virtual and Hardware systems update their license information daily connecting via port 443 to:
wmp.wildix.com – WMS version lower than 3.86
- api.wildix.com – starting from WMS version 3.86
(this doesn’t apply to Cloud systems)
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Confirm the operation by clicking Yes
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Note: The change will be applied at 1AM. |
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Important: After After you have increased the storage size, it will not be possible to decrease it. |
Increase / decrease the amount of Per User accounts
It is possible to increase/ decrease the number of accounts any time.
- Go to WMP -> Customers
Select your company and customer
Select the PBX -> click Edit
- Add/ remove the remove the number of users of a required profile
- Click Save and Ok to confirm the operation
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Limitation: Lifetime licenses cannot be decreased. The operation of decreasing a number of accounts must be approved by Wildix: in this case a request is sent to the Wildix Manager for a review. Partner is notified via email after the request has been approved. |
Video Tutorials
Activation of Per User PBX (Hardware, Virtual)
Video tutorial - Starting from 2:07 (2m07s)
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<div class="container"> <div class="video"><script src="https://fast.wistia.com/embed/medias/04u4ifq6np.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><div class="wistia_embed wistia_async_04u4ifq6np" style="height:315px;width:560px"> </div></div> </div> |
WMP Intro Video
Video tutorial:
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<div class="container"> <div class="video"> <iframe width="560" height="315" src="https://fast.wistia.com/embed/medias/vpvdep1bwe" frameborder="0" gesture="media" allow="encrypted-media" allowfullscreen></iframe> </div> </div> |
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