List of advanced features accessible from Application Settings Settings -> Advanced Advanced and their explanation.
- Debug: enable the feature in case your device doesn’t allow the app to run in background and send geolocation. Go to Settings -> Geolocation log (appears after enabling the Debug feature) and check logs if enabled, you can collect logs in case of crashes/ issues with the application. Detailed information can be found in Debugging of Collaboration Mobile Apps Guide
- Initiate video calls: if enabled, the video is enabled automatically after an outgoing call is answered. Enable it for integration with door phones
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Send geolocation in background: if enabled, the app sends user location to the server every 10/ 20/ 30 min. To use this feature, it is also necessary to allow the app to always run in background
Note Note: the feature reduces the battery life.
- Send each minor location change (appears only after enabling enabling Send geolocation background): if if enabled, the app sends user location to the server even if there are no geolocation changes or they are minor
User status when talking on mobile: you can set which status (Current / DND / Away / Online) and which status message must be displayed to other users when you are busy in a mobile call
Warning Current limitation: It it is not recommended to enable option "User status when talking on mobile" in case of using Outlook Integration: after completing a mobile call, user status might not be able to go back to its previous state due to the Outlook Calendar sync, and might remain incorrect.
- Mic gain: adjust adjust the microphone gain level. Test the optimal Mic gain level for your phone via echo test (76)
Native Calls Support (beta): the feature is available only on only on devices with Android 6 or higher with pure Android. If enabled, VoIP calls have the same priority as mobile calls
Note Known issues:
user name/ user number are not updated during a call (for example, after call transfer)
call from History does not work in case there are 2 active SIM cards on the same phone
during early media playback call dialog is not displayed (till the call is answered)
duplicated call on Samsung phones
- Use DSCP from PBX: if enabled, value from SIP-RTP page is applied for Android application only when WiFi is used
- Run in background: the app automatically disconnects from SIP / Presence server in background which helps to improve battery usage. Enable this option if you would like to keep the app running in background all the time
- Use PBX LAN Address when available (enabled by default): the application connects to one of IP candidates: IP/domain and port 443 if a user did not specify a port on login page or IP/domain:port if user specifies a port on login page
- Image quality: select select one of the image resolutions (High/ Standard/ Low) to compress or improve quality of pictures/ photos before sending
- Connection status notification notification (available on Android < 8): if enabled, application connection status notification (Logged in/ Connected) is displayed in Android notification bar
Note Note: Starting from Android Collaboration version 4.02.18, on Android 8 or higher, Connection status notifications are enabled by default due to Android limitations. To disable them, go to Collaboration app Settings -> Advanced -> Notifications -> disable “Wildix Service”.
Firewall bypass (beta): the feature is disabled by default. The The app uses TURN server located on turn.wildix.com (used TCP port 443). If If enabled in On mode, the app switches audio stream to PBX via external TURN server right away after call was started. If If enabled in Auto mode, the app switches audio stream in case it is missing for 5 seconds after call was started. started
Warning Limitations:
firewall bypass works only on Сloud PBXs and on PBXs with 1-to-1 NAT
switching to external TURN server during conversation in case audio stream was lost (in Auto mode)
- Notifications (available on Android ≥ 8, starting from Android Collaboration v. 4.02.18): if enabled, new chats and connection status notifications are displayed in Android notification bar
- Calibrate echo canceller: it automatically launches after first login and adjusts and adjusts voice quality by preventing echo or removing it after it is already present
- Test push notifications: the option automatically launches during the first login or can be done manually. It allows to check to check that push notifications are not blocked by OS. In case they are blocked, notification indicating the issue will be displayed
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