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This Quick Start Guide explains how to provision Wizyconf via WMP and access, participate in conferences. For the installation and connection, consult Wizyconf Installation Documentation. Created: July 2019 Minimum WMS version: 4.01.44034.20 Permalink: https://confluence.wildix.com/x/GQAxAw |
Table of Contents
Provisioning and configuration
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The list of all your available devices opens; select Wizyconf and click Add to assign it to the PBX:
Go to WMS -> Devices: provisioned Wizyconf appears on the list:
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Important: After Wizyconf is provisioned, its status in WMS -> Devices stays gray, no IP and firmware are indicated. The password is used by Wizyconf for PBX authentication. Ongoing upgrade procedures are not displayed in WMS. |
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Note: Once the user is assigned, it is impossible to delete him, you can just re-assign Wizyconf to another user. After re-assigning, turn on/ off Wizyconf via Power key on Wizyconf-Core. |
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Important: 1 Wizyconf user can only be used with 1 Wizyconf. You cannot assign it to the second another Wizyconf. |
The first upgrade
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Note: You may need to connect a mouse and a keyboard for the upgrading procedure. |
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Upon the first launch, Wizyconf is automatically upgrades its firmware. The notification about the upgrade is displayed. It takes up to 10 minutes to complete the upgrading process (depends on the Internet connection). Then Wizyconf is rebooted automatically.
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Notes:
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Access the conference
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By design, conferences cannot be created from Wizyconf. it is only possible to participate in conferences. |
When Wizyconf is launched, the Conference List can be accessed. If a Wizyconf user has previously participated in conferences, they are displayed here.:
- To display new conferences in the List, press Refresh after inviting a Wizyconf user
Enter a conference
- Use keyboard Arrow keys to select a conference from the list
- Press Enter to confirm
Inside a conference
- To access the Conference control bar, use keyboard Arrow keys
- To close any dialog window from Conference control bar, press Esc key on a keyboard
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If you access a conference from Collaboration and Wizyconf that are located in the same room, it is recommended to mute microphone in Collaboration in order to prevent echo issues. |
Leave a conference
- To leave a conference, press Home key on a keyboard
- Use keyboard Arrow keys to select Leave
- Press Enter to confirm
Appendix 1. Troubleshooting
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Go to Collaboration -> click on the Videoconference icon in the top menu
Click Wizyconf Authentication and enter the code:
- Press Retry on Wizyconf
Issue 3: After entering a conference, there is an issue with its infinite loading
Solution:
- Press Home key to exit the conference
- Enter the conference one more time
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