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- https://secure.solve360.com/ – is Solve360 CRM domain name
- phonenumber - determines the associated contact record by a phone number
- /0 - prepends 0 to format the number as a UK national number as stored in the CRM (optional)
- {CALLERNUM} – the caller number
- :3 – removes first three digits to match the contact record, if it is stored without Country Code
Demo video: Open Solve360 contact record upon receiving an incoming call in Collaboration
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