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If you do not want to receive any notifications, log out from the app or set "Offline" status.

Q2: I’ve updated both the PBX and the Android app, but I still don’t receive calls and messages in idle

On some Android devices push notification are blocked by default.

To enable them:

  • HUAWEI P8/ P8 Lite: Settings -> Protected Apps, enable the option for Wildix and restart the app
  • HUAWEI P9 / P9 Lite: Settings -> Battery -> App Power Saving -> Close apps after screen lock, disable Close apps after screen lock and restart the app 

    Note

    Note: On Huawei P8, P9 and some other devices with EMUI version <= 5, the apps are not allowed to receive notifications when not running. They must be authorized explicitly in the battery saving settings.


  • Xiaomi: Security (App) -> Permissions -> Autostart - Enable the option for

    Willdix

    Wildix and restart the app 

    Note

    Note: If you still don't receive chat messages, enable Wildix notifications in the app:

    • Open Wildix App -> Settings -> Advanced -> Notifications -> enable Show Notifications 


Q3: I don’t want to receive calls and messages when I’m not at work, e.g. during closing hours

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