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It is also possible to send mass outgoing SMS via API. Check the relevant section of this guide for detailed instructions: Mass SMS sending via API.
Two-way SMS for US/ Canadian/ UK DIDs
Two-way SMS via CLASSOUND is possible for US, Canadian, and Canadian UK DIDs for sending and receiving SMS within the USA, Canada, or Canada UK respectively:
Enter/ select a phone number in Collaboration Search field -> click SMS via CLASSOUND: [number].
- A group chat is automatically created, which includes the PBX user who is sending the SMS and the receiver. You can manage it as an ordinary group chat: change the title, add/ remove participants (you can find details in Collaboration User Guide).
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