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This document helps you understand Wildix licensing and explains how to activate a Wildix Per User PBX (Hardware, Virtual, Cloud). Created: June 2018 Updated: February 2021 Permalink: https://confluence.wildix.com/x/twM8AQ Useful links: |
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Other documents related to WMP (Wildix Management Portal):
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Details on each user profile: https://www.wildix.com/licensing/.
Per User licensing is available for any PBX type:
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Model: select WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware
Region (only for Cloud PBX): select the datacenter region
Name: PBX domain name by which your PBX is accessible via the browser; in the example provided below, the PBX can be accessed by URL https://elenatest2.wildixin.com
Expire: select the recurring billing period: monthly / yearly / lifetime (lifetime is not available for Cloud PBX)
PBX-BASIC / UC-Essential / UC-Business / UC-Premium / UC-Wizyconf Room / UC-Wizywebinar / PBX-Service: add the number of users of each profile (more about each profile: https://www.wildix.com/licensing/)
Storage size (only for Cloud PBX): increase Cloud instance storage size. Refer to this chapter for more details
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Connect to PBX via HTTPS to access WMS using credentials admin : wildix
Change admin user password:
Select admin user and click Set passwords
Generate or create a new WEB password, click Ok
Upgrade WMS to the latest stable release
go to WMS Settings -> Tools and utilities -> Upgrade
In case there is a new version available, click Perform Upgrade
Copy PBX key from WMP:
Note Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).
go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit
click the Copy icon (Copy PBX key to clipboard):
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- Basic:
- unattended phones
- fax machines
- door phones
- hotel rooms
- users who need only telephony features without chat and presence
- Essential:
- users who need access to Collaboration
- users who need access to Wildix mobile apps
- users who need presence and chat features on supported Wildix devices
- Business:
- users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms)
- users who need to be contacted via Kite
- users who use WebAPI and TAPI integrations
- Premium:
- one license per system is enough for WBI services (2 hours of service per one license). Note: For Voicemail Transcription to email, one license is necessary for each user who needs access to it (starting from WMS v. 4.03.44842.05)
- one license is enough for Fias and ESPA monitor integrations
- one license is necessary for each user who needs access to CDR-View
- one license is necessary for each user who needs access to Contact center feature in Collaboration (interactive queues)
- one license is necessary fro each user who needs to manage Call groups (dynamically add or delete members) via WebAPI Wallboard
- Wizyconf Room (one license for each Wizyconf Hardware conference station):
- a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf Room license to be able to participate in video conferences
- Wizywebinar:
- one license for each user who needs to have access to Wizywebinar platform
- Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
- park orbits
- virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
- virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number
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Warning |
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Limitation for 3.88 PBXs: chat history is not moved! |
Enable SSH port on Cloud PBXs (optional) Anchor Sshport Sshport
Sshport | |
Sshport |
Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:
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The PBXs must belong to the same customer
WMS Network must be enabled between the PBXs
- All PBXs must be of Per User type
There must be no licenses enabled on the Client PBX
Limitations for Cloud PBXs:
- Cloud PBX cannot be connected to Server PBX with Lifetime license
- Cloud PBX with increased storage size cannot be connected to Server PBX
To enable WMS Network license sharing, proceed as follows:
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