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The Guide describes how to configure and use the feature allowing you to change the identities. Supported starting from WMS version 4.01.44215.30 Created: August 2019 Updated: February 2020 Permalink: https://confluence.wildix.com/x/AgBKAw |
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Note: The previous configuration (ticket WMS-6527, Changelog https://confluence.wildix.com/x/k4A2Ag) stops working after the upgrade to WMS version 4.01.44251.31. Please make the reconfiguration. |
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Step 3. Add BLF keys "Identities" or "Line" (available starting from WMS v. 4.03.44914.04):
- Go to Users -> select a user or multiple users
- Click Edit preferences -> Settings -> Function keys
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Available starting from WMS v. 4.03.44914.04. |
The configuration allows receiving internal and external incoming calls and perform call forwarding:
- Create a separate Dialplan procedure "identities_routing"
- Set the identity number as a called number in Dialplan
- Use Set application to set the variable __TO_IDENTITY: Set ->__TO_IDENTITY ->${EXTEN}
- Use Dial the phone application to dial the real user number
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You can also use Custom application to set the variable:
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Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:
Note Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.
Usage
Feature code "Identity" 78
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Supported from WMS v. 4.03.44914.04 and firmware for WP480GR3 v. 63.145.10.11, WP490GR3 v. 67.145.8.90, WelcomeConsole v.68.145.2.22.
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