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The Guide describes what are call and pickup groups and explains how to configure them. Created: June 2019 Updated: September 2023 Permalink: https://wildix.atlassian.net/wiki/x/0QrOAQ |
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Overview
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Note: Users with different behaviors cannot pick up calls of each other. |
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Limitation: When Call All 32 strategy is used, it is not possible to pick up a ringing call using the pickup group feature. Documentation: Call distribution in Call groups - Admin Guide |
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