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In this Article, you can find some examples of using Set Dialplan application with options which are not available in the drop-down list.

Dialplan applications Guide: link.

Created: September 2023

Permalink: https://wildix.atlassian.net/wiki/x/hxTOAQ


Table of Contents

Case 1. Set custom dial parameters

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Run shell commands or scripts., for example, you can run data base query command:.

  • Add Set -> USERID -${SHELL(/usr/bin/sqlite3 /mnt/cticonnect/cticonnectdb “select username from cti_contacts where phonebook_id = 6 and mobile = ‘${EXTEN:1}’”)}



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Display a different phone number instead of a real caller / called ID to user in call dialog and CDR:.

For outgoing external calls:

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Display Caller ID in Company field for calls from trunks on Wildix devices:To make it work:

  • Add Lookup caller name in phonebook application, specify in which phonebook to search and in Set application caller number, tick off Custom instead of Default

Note

The search is performed in the following priority:

  • Search in LDAP (colleagues phonebook) - in case it is a colleague calling with Mobility service, the value specified in "Department" field is displayed
  • Search in the selected phonebook - in case it is a phonebook contact, the value specified in "Organization" field is displayed
  • Search in external resources, in the Worldwide Phonebook service (available for CLASSOUND-enabled PBXS on PBXs in the USA and Canada) is active - in this case the company name is not displayed

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Case 5. Disable push notifications for Call group calls

It is possible to disable Disable push notifications (mobile and web push) for Call group calls.

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  • Add Set -> CG_MANAGER_MAIL_NOTIFY -> yes before the Call group application:


Case 10. Configure

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calls to be sent to Call Group members despite CC timeout (WMS 5.0X)

For Call All 10/ 32 Call group strategy: configure a Call group member to receive an incoming call as soon as they get available, without waiting till the Call group timeout is reached:

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