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Info

The document describes how to start a conference in x-bees and use x-bees conference features.

x-bees documentation: link.

Created: August 2023

Permalink: https://wildix.atlassian.net/wiki/x/AQACCg


Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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Once user clicks Ok, remote control gets enabled and the user can manage the mouse cursor on the screen shared. 

Request remote control

a) Via Participants panel

To request remote control:

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To accept the request and give control, click Ok. If you are not sharing your screen yet, you are suggested to start screen sharing now. Once you've enabled screen sharing, user can manage the mouse cursor of the screen you’ve shared. 

b) Via More options 

1. Click on the More options (three dots) icon and select Remote control:

Image Added


2. A windows with the list of participants pops up. Choose the user you want request remote control from and click Request remote control button in front of the necessary user:

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To easily find the necessary participant, you can enter the participant name in the Search field:

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Disable remote control 

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  1. To use the feature, click three dots (More actions) -> Enable Picture-in-Picture:

2. When enabled, picture-in-picture view of the selected / active user stays on top of your other windows. Hovering the mouse over the picture-in-picture screen, you have the following options:

  • Mute/ unmute
  • Start/ stop video
  • Leave conference
  • Back to tab (returns you to the x-bees tab with the conference and disables the Picture-in-Picture option) 

Image ModifiedAlso, on the picture-in-picture view, you can see:

  • if microphone of a user is enabled or not
  • raised hands: names of the first three users who raised hands as well as how many more raised hands there are 
Note

Limitation: 

  • There is no video preview in Tile View
  • When you or another user disable the video, the avatar displayed in PiP view is not the one uploaded by the user, but the default one (with user initials).

Other control options

In addition to being able to decide whether participants should start with their webcams and microphones enabled/ disabled, there are other options available for PBX users:

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