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Note: you can also receive push notifications to your Apple watch. Go to iPhone Watch -> Notifications -> Collaboration and enable receiving notifications. Show app on Apple watch. |
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NOTE: The latest Apple requirements for iOS 13 SDK change the behavior of push notifications compatibility. After upgrading the app at least to v. 8.0.45765, a user needs to open it to update a new push subscription. Otherwise, all non-call push notifications (chat message / missed call message) are sent to the app as a call containing own user caller name.
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Sync of enterprise phonebooks
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Sync of enterprise phonebooks is not necessary: live search in PBX phonebooks is supported directly from Dialpad. |
- Go to iPhone Settings -> Passwords & Accounts
- Select Add Account
Select Other
- Select Add CardDAV Account
Enter the Server name (PBX domain name or IP), User name, Password and Description
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- Tap Dialpad
Select the mode to place a call:
Note Note: It is possible to generate a call via another device registered to your account (WP phone, Vision/ SuperVision, W-AIR handset/ headset etc)
- VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
- Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
Direct Call: place a call via Mobile network
Note Note: Starting from app v. 8.11.55938 and WMS v. 6.02.20230306.1, there is possibility to configure an automatic Direct Call for certain numbers (e.g. 112 emergency number) for all PBX users.
The feature should be configured on the PBX side. Check out documentation for instructions: Custom config parameters List (see the section "Configure which numbers on mobile should be directed to native dialler").
- Call-Through PBX: provides possibility to make calls via GSM network of the PBX from Collaboration app (available if enabled, see Call-Through PBX setup section for more details)
Wildix devices registered to your account: select a device from the list - a call will be generated using the selected device
Start entering user’s name or number / extension in the Search field to find a user / a contact
Note Note: Starting from app version 8.6.55887 contact lookup is performed in the local iOS contacts, too.
Tap on a user / a contact you wish to call. Select number/ extension to place a call
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Note: Before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. Starting from v. 8.10.55932, it is possible to configure up to 40 FK. For more information, read Collaboration Guide, Function key section. |
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Note: To delete a chat session with a user, swipe it left. |
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Chat may be unavailable if it is globally disabled on the PBX with custom config parameter COLLABORATION_CHAT_ALLOW=false. Documentation: Custom config parameters List |
Start a chat session from live search results
Start entering user’s name or number / extension in the Search field to find a user
Tap on a user you wish to chat. Select Chat from the list
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- Start a chat with a user
- Tap +
- Select the source:
- Camera
Photo & Video Library
Downloads
- Send files
Note Note: Attaching files is supported starting from app v
- Select files/ images or take a photo using the camera to be sent (you can send up to 10 files/ images)
- Tap Send button
- Confirm by tapping Send
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Note: The maximum file size to be sent is 100Mb. |
Send a Post-It
- Start a chat with a user
- Write your message
- Tap +
- Select the option Send as Post-It
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Note: Post-it functionality may be unavailable if it is globally disabled on the PBX with custom config parameter COLLABORATION_CHAT_ALLOW=false. Documentation: Custom config parameters List |
Send Call me back
- Start a chat with a user
- Tap +
- Select the option Call me back
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- Open a chat session with a user who sent an invitation
- Tap on the invitation
- Select Join to access the conference via Wizyconf iOS App or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
Tap Join to enter the conference:
Upon the first access via the App, you need to enter your name, the conference ID is already present:
When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable low bandwidth mode, enter tile view, raise your hand and send a reaction:
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The Call groups tab provides support for Call Group notifications manager feature.
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Note: Starting from Beta version 8.7.55904, the Call groups tab is displayed only in case Call group notification manager is set up. Documentation: How to set up the Call Group notifications manager feature |
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Notes:
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Apple Watch extension allows you:
To see/ set status from watch (see full status, e.g. "away XXX until yy.zz.mmmm"/ set only away, dnd, online, offline)
To view all active calls:
To control all active calls: answer/ hang up/ put on hold:
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