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Info

Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services.

It is recommended to open incoming custom secure port or default 443 from outside on PBX.

Updated: February 2023

Permalink: https://wildix.atlassian.net/wiki/x/NhXOAQ


Table of Contents

Cloud PBX

...

  • Outgoing traffic towards Cloud PBX to the Internet is not limited: any port from 1-65536 range

Incoming ports:

  • TCP 80 HTTP
  • TCP 443 HTTPSUDP 1194, 1028 N2N
  • all types ICMP
  • TCP 5060-5061 SIP
  • UDP: 5060 SIP
  • UDP 10000-59999 RTP
  • UDP 123 NTP
  • TCP 5222-5223, 5269, 5280 ejabberd
  • TCP 7008 smsd
  • TCP/ UDP 3478 turn
  • TCP 4222 gnats
  • TCP 10050 zabbix
  • TCP/ UDP 514 rsyslog

Virtualization

License activation / check

...

Access to external servers:

  • pbxlogging4pbxlogging6-<minor version>.wildix.com (dynamic IP list) - used by WMS 46.0 xx PBXs
  • pbxlogging5-<minor version>.wildix.com (dynamic IP list) - used by WMS 5.02+ PBXs
  • pbxlogging4-<minor version>.wildix.com - used by WMS 4.0 PBXs

Port:

  • outgoing: UDP 514 - prior to WMS 5.02
  • outgoing: TCP 20514 - starting from WMS 5.02

...

  • conference.wildix.com
  • videobridge.wildix.com - no longer needed after May 31, 2021
  • videobridge-it.wildix.com - no longer needed after May 31, 2021
  • videobridge-it2.wildix.com - no longer needed after May 31, 2021
  • videobridge-usa.wildix.com - no longer needed after May 31, 2021
  • videobridge-usa2.wildix.com - no longer needed after May 31, 2021
  • videobridge-de.wildix.com - no longer needed after May 31, 2021

Ports to open (both on the PBX's and on the Client's side):

  • outgoing: TCP 443, TCP 4443, UDP 1000010000 (to any remote address)
  • incoming: TCP 443 or another custom secure portport (from any remote address)

For support of SIP access from the PBX, enable the rules specified in this section: WebRTC Kite service.

...

Access to external server: 

  • ssl.wildix.com

Port:

  • outgoing: TCP 443 

CLASSOUND

Access to external servers:

  • operator-01-f.wildix.com
  • operator-02-f.wildix.com

Port:

  • incoming: TCP 443, TCP 5061 or another custom secure port
  • RTP: e.g. UDP 10000-15000 (check SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)

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