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Info

Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services.

It is recommended to open incoming custom secure port or default 443 from outside on PBX.

Updated: February 2023

Permalink: https://wildix.atlassian.net/wiki/x/NhXOAQ


Table of Contents

Cloud PBX

...

  • TCP 443 (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
  • UDP 5060 – TCP 5061 for SIP registration
  • RTP:
    • VM/ HW PBX: e.g. UDP 10000 - 15000 (Note: The range depends on the number and type of licenses on the PBX; check SIP-RTP page for details)
    • Cloud PBX: UDP 10000-59999 

...

  • TCP 443 (default) or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs);
  • RTP:
    • VM/ HW PBX: e.g. UDP 10000 - 15000 (Note: The range depends on the number and type of licenses on the PBX; check SIP-RTP page for details)
    • Cloud PBX: UDP 10000-59999 

...

  • TCP 443 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
  • Add the port manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
  • RTP:
    • VM/ HW PBX: e.g. UDP 10000 - 15000 (Note: The range depends on the number and type of licenses on the PBX; check SIP-RTP page for details)
    • Cloud PBX: UDP 10000-59999 

...

  • TCP 443 or another external secure port (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs)
  • Add the port manually on the app login page: Account > Domain, example: pbx.wildixin.com:443
  • RTP:
    • VM/ HW PBX: e.g. UDP 10000 - 15000 (Note: The range depends on the number and type of licenses on the PBX; check SIP-RTP page for details)
    • Cloud PBX: UDP 10000-59999

...

Access to external server: 

  • ssl.wildix.com

Port:

  • outgoing: TCP 443 

CLASSOUND

Access to external servers:

  • operator-01-f.wildix.com
  • operator-02-f.wildix.com

Port:

  • incoming: TCP 443, TCP 5061 or another custom secure port
  • RTP: e.g. UDP 10000-15000 (check SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)

...