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The document describes how to start ________

Min supported version: WMS 5

Created: April 2023

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Warning

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

Update Chrome to the latest version
Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

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Note
It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality.

Number of participants in a conference

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Open conversation with a user/ group of users
Click on the Video icon at the top of the conversation screen:
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Warning
Conversation is deleted automatically after 30 days of inactivity.

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When conference starts, other participants of the conversation can see the green Join button on the Inbox tab (the conversation with the conference automatically jumps to the top of the conversations list):

Also, users hear a sound notification when a conference starts

Note

Notes:

Notification is played once, for 7 seconds, unless user opens Inbox. Notification is played even to users with DND/ Away presence status.
Notification is NOT played if:
- user has an active call or conference
- user is on the Inbox tab
- x-bees tab is closed
If there are several simultaneous calls, the notification is played one time.
Sound notifications on mobile and for Kite are currently not supported.

You can find additional information at the news blog.

Manage sound notifications

Sound notifications at the conference start are enabled by default. To manage the sound notifications settings:

Go to Settings -> Notifications
Proceed to section Sound notifications:

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Use the toggle next to the On conference start option:

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Schedule a conference

In case there is Google/ Microsoft calendar integration enabled, you can schedule a conference via the Schedule button in the Info frame:
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When you click the button, calendar opens enabling you to schedule a conference in the participants' calendars:
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1 - Scheduled event is automatically added to your calendar

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2 - You can access the conference via the link provided in the email
3 - You can also access the conference in the audio-only mode, by using dial-in numbers. This is the option for mobile phones, which allows you to join the conference without manually entering the conference ID (as it is already included in the click-to-call dial-in number)
4 - This option is not restricted to mobile phones. It also lets you access the conference in the audio-only mode by calling the local number for your country. Click Find a local number to view the full list
5 - This is the ID number of the conference

Access from x-bees

Access from smartphone

PBX user

When a PBX user is invited to a conference, they receive an invitation via email / chat with a link to join the conference via web and a phone number, allowing them to join the conference in audio-only mode from their Wildix device.

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Read more in the chapter Keyboard shortcuts.

Noise suppression

The feature reduces background noise and echo. Ideal for cases when several participants are in the same meeting room.

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Click three dots (More actions) in the lower central side of the screen
Click Settings
Settings dialog opens, click on the tab More
Select the language from the drop-down list and click OK to apply
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Get Conference ID and Dial-in numbers

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Go to More actions -> Settings
Proceed to the More tab and set the max number of participants to be pinned:

View Info panel

Click on the info icon in the upper right side of the screen (1) to open Info frame (2):