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Important:
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- Go to the tab Customers and select your customer's company
Click on three dots on the right-hand side from your customer
- Click Devices
- Select one or multiple devices and click Convert to CapEx
- A message with reference to HWaaS conversion conditions pops up. Click Agree to proceed:
- Upon successful conversion, you get notification that changes on the portal are applied within 10 minutes. Click OK:
Alternatively, you can request HWaaS conversion on the PBX level:
1. Select customer -> click on three dots on the right-hand side -> choose Pbxes
2. Click three dots next to the necessary PBX -> choose Devices
3. Select one or multiple devices and click Convert to CapEx:
How to cancel and return HWaaS
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