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In this document, you can find answers to some questions regarding Analytics feature in x-bees and Collaboration, including examples of search requests that you may use while building your reports. Created: January 2022March 2023 Permalink: |
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- How to see calls by trunks?
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Calls Country='de' Direction='outbound' Caller Callee last week |
How to see conferences in which certain user(s) participated?
Say, you want to see all conferences in which a particular user participated this week and at what time. In this case, make the following request:
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Conferences this week Subject Time detailed Name=’name of the participant’ |
If you want to see conferences in which several users participated together e.g. last week, enter the following items in the Search field:
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Conversation id Subject Type='conference' Time detailed last week Name='name of user 1''name of user 2' Count name=2 Sort by count name |
In our example, there are two users. If you want to check conferences, in which, say, 3 or more users participated, mention the relevant names in the 'Name' parameter and specify the relevant number in 'Count name' parameter.
How to see participants of a conference?
To see the list of participants of a specific conference, enter the following request:
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Conference id='ID of the conference' Name |
To find ID of a conference, that were held this week, you can enter the following request:
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Conference id Subject Type='conference' this week |
How to see calls to/ from a specific number?
If, say, you want to see all calls made to specific number, including such details as caller/callee and call status (whether call was completed or missed), enter the following request in the search field:
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Remote number=’+492123456789’ Caller Callee Status |
Where +492123456789 is the number you want to check.
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