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This Document describes how to open an RMA request on WMP. Created: March 2021 Updated: January 2023 Permalink: https://wildix.atlassian.net/wiki/x/BQXOAQ Procedure for HWaaS devices is available in the documentation: HWaaS cancellation and replacement. |
Preconditions
Before opening a request, please check these rules regarding RMA submission based on purchase period:
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Note: Devices purchased after July 1 2022, are eligible for 1 year warranty only. |
Open an RMA request
To open an RMA request, follow these steps:
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