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After DIDs porting is ordered, the list with all DIDs belonging to the specific customer/ reseller is displayed on the CLASSOUND DIDs tab in WMP. There, in Temporary number column, you can find Temporary CLASSOUND DID once available (takes up to 2 days). 

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5. Proceed with the steps described in the How to configure Instant Virtual Porting section of this guide (getting Temporary number, configuring redirect). 

Note

Regarding call redirection, setup instructions may differ depending on the provider. 

Here is the example of setup in case of BT: 

  • First you need to order Call Diversion, it can take up to 24 hours before you can use it. Check out BT website for the relevant instructions. 
  • Then, to divert all your calls, follow these instructions on the telephone line you want to divert from: dial: *21*(phone number you want to divert to)#

6. As soon as the redirect is activated, Incoming calls arrive to WMS.

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