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Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services. It is recommended to open incoming custom secure port or default 443 from outside on PBX. Updated: January February 2023 Permalink: https://wildix.atlassian.net/wiki/x/NhXOAQ |
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Cloud PBX
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- Make sure that FQDN “wildixintegration.eu” is correctly resolved with the IP: 127.0.0.1 by your DNS (on the user PC or on the router side)
Contact
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lookup during incoming/outgoing
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CLASSOUND calls
Access to external servers:
- classound-namelookup.wildix.com - starting from WMS 6.02.20230201.1 and available for the USA and Canada
Port:
- outgoing: TCP 443
Collaboration and Web Phone
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For support of SIP access from the PBX, enable the rules specified in this section: WebRTC Kite service.
For file/ image sharing, enable the rules specified in this section: File / image sharing.
Text-to-speech
Access to external servers:
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Access to external server:
- ssl.wildix.com
Port:
- outgoing: TCP 443
CLASSOUND
Access to external servers:
- operator-01-f.wildix.com
- operator-02-f.wildix.com
Port:
- incoming: TCP 443, TCP 5061 or another custom secure port
- RTP: UDP 10000-15000 (SIP-RTP page in WMS Settings -> PBX (VM and HW PBXs RTP page)
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