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Info

This guide explains in detail each Dialplan application and provides practical examples and use cases.

Updated: January 2023

Permalink: https://wildix.atlassian.net/wiki/x/ahDOAQ

Table of Contents


Basic information on how Dialplan works: Dialplan: How does it work?

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  • Add Set ->  EXTRADISPLAYINFO to display any additional information instead of the company name
  • Add Set ->  DISPLAYINFOPATTERN to customize the way the Caller ID is displayed 

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Note

You can add these variables in Dialplan context or as a Global Dialplan variable; in the latter case it is not necessary to add "Lookup caller name in phonebook" application.

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Note

Notes:

  • The support starts from WMS Beta 6WMS 6.01.2022092920221019.2.4
  • Besides configuring Speech to Text in Dialplan, you can use a script that saves all recorded data  into one file and passes to a database. See the document for details: How to Set Up Wildix Speech to Text

Dialplan application Speech to text allows to create an automatic system that ask the caller some questions, recognizes the answers, and lets you save the recorded files.

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