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How to Order Items to Stock

How to Order Items to Stock

This documentation describes how to order items to stock via Salesforce Partner Community. 

Created: August 2024

Updated: February 2025

Other documentation: 

Permalink: https://wildix.atlassian.net/wiki/x/AQAgOg

Introduction

It is possible to order CAPEX products to your stock, so that you can order products anytime and use them with new or existing PBX.

How to order items to stock

  1. Go to the Order tab and click on the Order to Stock button:

  2. Select the desired CAPEX products and click Next:

  3. To enter the needed quantity of items, hover the mouse next to the necessary item and click on the Edit button (pencil icon):


    In the column Items per Master Package, you can see the number of items per Master Package: 

  4. Enter the necessary number of items you need to order. You can also have an overview of available items in stock in the Availability column:

  5. On the next screen, you can see your order summary, including Logistics fee and Master Box Opening fee:

  6. Choose Contact whom the order should be shipped to:


    Once you choose the contact, shipping address is filled out automatically from the contact's details. Make sure the address is correct, apply changes if required, and click Confirm Address:

     

  7. Once done, click Next to confirm your order. On the stock order confirmation popup, click OK to proceed: 

Reseller Order to Stock

Resellers can also order items to stock following the same steps described in the above section. When a Reseller creates an order to stock, it is created with status New and cannot be confirmed by the Reseller. It is the Partner who should confirm Reseller Order to stock.

Partner receives an email notification with the link to the order:

Following the link in the email, you get to the relevant Reseller Order and can confirm it for further processing.