How to use AI Assistant
This Guide explains how to use AI Assistant feature in x-bees and Collaboration 7.
Other documentation: x-bees documentation, Collaboration 7 Documentation.
Created: May 2024
Updated: September 2026
Permalink: https://wildix.atlassian.net/wiki/x/AQCHI
Introduction
AI Assistant provides intelligent support and allows to streamline communication and make it more efficient, helping to generate a reply, rephrase or explain a message, get conversation summary, etc.
Requirements
x-bees:
WMS 7.0X and higher
x-bees-Standard subscription or higher
Collaboration 7:
WMS 7.0X and higher
UC-Business subscription or higher
Available for x-bees and Collaboration 7 Web only
Features
AI Assistant feature provides the following options:
Reply: generate suitable replies to the incoming message, to streamline conversations and improve response quality.
Rephrase: rephrase a given piece of text (can be applied to the text in the input field or the last message in conversation) .
Summary: generate summary of the last received messages in the conversation, to extract key points or condense information, making it easier to understand.
Expand: generate more informative text based on the input (can be applied to the text in the input field or the last message in conversation).
Explain: ask to explain some concepts or topics (can be applied to the text in the input field or the last message in conversation).
Shorten: shorten a lengthy text or message, to trim unnecessary details and improve readability (can be applied to the text in the input field or the last message in conversation).
Translate: translate the text into your browser language (can be applied to the text in the input field or the last message in conversation).
How to Use
Message options
You can access AI Assistant in the message options:
AI Assistant opens with the list of options mentioned above:
Choose the necessary option and click on it. In case you've clicked on the AI Assistant button next to the message input field and there is no text in the field, in most cases AI Assistant applies the chosen option (Expand, Explain, etc.) to the last message in the conversation. In other cases, e.g. for Reply and Summary, the command is applied to recent messages in the conversation.
If there is some text in the input message field and you've clicked on the AI Assistant icon to the left of the message field, the AI Assistant options get applied to the message input text:
You can click on the Copy icon to copy the AI Assistant result and e.g. paste it in the input message field:
In case you are not satisfied with the result, you can click Generate again:
In case of clicking on the AI Assistant icon next to a message in the conversation, on the AI Assistant screen that appears you can see the message itself, as well as the list of actions you can perform with the message:
Note: In x-bees, you can also access AI Assistant on the Transcription screen, by hovering a mouse over the necessary phrase:
For more details about transcriptions of calls and conferences in x-bees, check out the documentation: How to use real-time transcription of calls and conferences
Create a New Command
You can create a new custom command by clicking on the + icon:
On the New command screen, fill out the Name and Prompt fields and click Save:
Once saved, custom commands appear at the bottom of the AI Assistant screen, next to the + icon:
Manage Custom Commands
You can manage custom commands via Settings:
There, you can edit the commands, delete them or create new ones: